126 Reviews of Ian Mack
July 01, 2024
Great customer service from all involved. We were disappointed that we had to leave the car overnight without forewarning. There was several grease finger prints on the hood and inside the We were disappointed that we had to leave the car overnight without forewarning. There was several grease finger prints on the hood and inside the hood we had cleaned it up before dropping off. Work was good and everyone was very nice. More
June 29, 2024
quick service, short wait for transmission flush (1 1/2 hr), friendly staff. quoted $299 for service ended up $336. Did not question, ready to go home. Invoice indicates 12 qts fluid, owners manual indica hr), friendly staff. quoted $299 for service ended up $336. Did not question, ready to go home. Invoice indicates 12 qts fluid, owners manual indicated 2 gal? More
June 27, 2024
Always a great experience at the dealership. One item where they can improve is when I arrived, I waited over ten minutes before anyone acknowledged me. I had an appointment and there were ple One item where they can improve is when I arrived, I waited over ten minutes before anyone acknowledged me. I had an appointment and there were plenty of employees in the garage, so not sure what was going on. Otherwise, a great experience and the only reason you didn't get 5 stars. More
June 27, 2024
Professional, quick, thorough job to perform a service visit. They pulled the record of service from my regular Toyota dealer where I had purchased the vehicle. visit. They pulled the record of service from my regular Toyota dealer where I had purchased the vehicle. More
June 27, 2024
Very pleased with the service and in particular the Consultant, Chris Curtis. Chris was courteous and took great care to explain the recommended service and final invoice. Consultant, Chris Curtis. Chris was courteous and took great care to explain the recommended service and final invoice. More
Other Employees Tagged: Christopher Curtis
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