Ian Haas | Page 19

Quick and Efficient I was able to get in and combine a 9 month check-up with a Ford matter and not spend much time waiting. My attendant explained my situation and suppli I was able to get in and combine a 9 month check-up with a Ford matter and not spend much time waiting. My attendant explained my situation and supplied the proper papers to back-up his knowledge. More

Report | Print

Good service; outstanding personnel! Dealer personnel are knowledgeable, efficient, and friendly. In fact they are very customer oriented. However the dealer facilities are below par fo Dealer personnel are knowledgeable, efficient, and friendly. In fact they are very customer oriented. However the dealer facilities are below par for today's automotive industry. They remind me vintage 1960's and 70's. Regardless, I feel as a valued customer. More

Report | Print

oil change and order parts Everybody was helpful. Looking forward to having Dick Bailey install the parts that Dave Ogle helped me get ordered. It was also good to see my sale Everybody was helpful. Looking forward to having Dick Bailey install the parts that Dave Ogle helped me get ordered. It was also good to see my sales rep James Drummond on the way out. More

Report | Print

warranty service work Both Ian and Dan helped on processing my warranty claim. Within minutes parts were ordered. Two days later my parts were in and installed. Perfect c Both Ian and Dan helped on processing my warranty claim. Within minutes parts were ordered. Two days later my parts were in and installed. Perfect customer service. Thank you Ian & Dan. Rick W. More

Report | Print

Perfect customer service Ian listened to my concerns and answered any questions I had. I left my vehicle there to be looked at and by the middle of the afternoon he called to Ian listened to my concerns and answered any questions I had. I left my vehicle there to be looked at and by the middle of the afternoon he called to let me know what they had found and things were being taken care of. My vehicle was done when they said it would be and I was back on the road! I've never had any issues with Dahl and I would recommend them to anybody! I love knowing my questions and concerns are being heard and taken care of! I know I can always call and anyone at Dahl will help me in any way they can! Thanks so much, Jen Mann More

Report | Print

Great service and friendly associates. Went beyond the call of duty to handle our problem. Very friendly and good service. All elements of our visit was excellent. Keep up the good work. Went beyond the call of duty to handle our problem. Very friendly and good service. All elements of our visit was excellent. Keep up the good work. More

Report | Print

Great Sales and Body Shop, but the Service Department lacks Great purchase experiance and had issue that the body shop fixed immediately. The service department is where I had had issues. Seems to be lack of kn Great purchase experiance and had issue that the body shop fixed immediately. The service department is where I had had issues. Seems to be lack of knowledge and care when it comes to on going safety issues with the vehicle that was bought brand new. Since they can't find reasons or anything they dismiss it and say it is fine. Because of this I wont even consider buying from them again, i don't care how good of a deal it is or how much they give me for a trade. I wish we had never bought from them in the first place. More

Report | Print