Ian Findlay

Brattleboro Subaru responded

Thank you so much for the 5-star review and for choosing Brattleboro Subaru! We are thrilled to hear that you had a great experience working with Ian and Danielle. As for the price of what we have your trade in listed for, your vehicle is unique in the sense it needs at least $5,000 in repairs. The reason its still says online "Just arrived, more pics coming soon" after being here 33 days is because it has been at CDJR of Keene trying diagnose oil and transmission leaks and fix those and some of the other difficult problems. If they are able to fix it, we will do the regular maintenance that the vehicle needs. At this point, the transmission and oil leak issues total over $5,000 and we are still unsure, 33 days later, that CDJR will be able to fix the issues. We listed it online at a price that is only slightly over what we gave you for it, plus the estimated cost of repairs. At this time we don't even know if we will be able to retail it. If we cannot, we hope to not lose too much when we wholesale it at an auction. Sorry for any misunderstanding that you felt when you saw it online. Please reach out to us directly if you have any questions about this explanation.

Brattleboro Subaru responded

Thank you so much for your kind words! We are thrilled to hear that our team was able to provide you with friendly, reliable service and that they went out of their way to assist with your needs. Problem-solving and helping our customers is what we strive for every day. We truly appreciate your positive feedback and look forward to serving you again at Brattleboro Subaru!

Brattleboro Subaru responded

Thank you for sharing your feedback. We’re glad to hear you felt supported throughout the process and never pressured in your decision. Our team strives to create a comfortable, informative experience, and it’s great to know that came through. We appreciate the opportunity to work with you and hope to see you again in the future.

Brattleboro Subaru responded

Thank you for sharing such a thoughtful review. We’re delighted to hear that Ian helped you find the exact car you wanted at a price that felt right for you. Making the process smooth, transparent, and pressure‑free is something he takes real pride in, so your feedback means a lot. We truly appreciate your recommendation and are grateful you chose to work with us at Brattleboro Subaru. Enjoy your new car!

Brattleboro Subaru responded

Thank you so much for sharing your experience. We're thrilled to hear that everyone you met was friendly and attentive, and that Ian made the process easy and pressure‑free. We appreciate your kind words and look forward to welcoming you back.

Brattleboro Subaru responded

Thank you so much for your kind words. We’re thrilled to hear that your experiences at Brattleboro Subaru have been consistently positive. Ian will be delighted to know his thoroughness, attentiveness, and genuine care made a difference for you. We truly appreciate your continued trust and look forward to helping you again whenever you need us.

Brattleboro Subaru responded

Thank you for sharing this! We’re glad to hear Ian made such a strong impression. Knowing he delivered on his promise and helped you get everything at an affordable price is exactly the kind of experience we want every customer to have. We appreciate you taking the time to leave this feedback and look forward to helping you again.

Brattleboro Subaru responded

Thank you for the five star review! We are glad that Ian communicated with you in a way that worked for you. Enjoy your new vehicle!