Ian Davis | Page 125

It was when I would expect This department did what I would expect a good dealership to do by giving me a ride home and picking me up promptly when my vehicle was finished. This department did what I would expect a good dealership to do by giving me a ride home and picking me up promptly when my vehicle was finished. More

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In depth inspection and complete service Since 2004 Toyota of Des Moines has provided legendary service and excellant Toyota products to support the vehicles (4) in my need of a vehicle to vi Since 2004 Toyota of Des Moines has provided legendary service and excellant Toyota products to support the vehicles (4) in my need of a vehicle to visit with our daughter in Colorado, an aging dad in Ohio, and a vehicle used for work. For that they have blessed me exceedingly. Best regards. Keith Wilges More

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Mechanical work on 2011 Highlander My experience with Toyota has always been excellent. Ian Davis and Brian Ahrenkiel always take good care of me and my Highlander. I've also purchase My experience with Toyota has always been excellent. Ian Davis and Brian Ahrenkiel always take good care of me and my Highlander. I've also purchased two of my Toyotas from Bob Link and he is great too. I have referred several of my friends to Toyota and to Ian, Brian and Bob. More

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Quick Service I had quick and friendly service. Besides the oil change and tire rotation, Ian Davis took a quick drive with me to see if we could locate a noise tha I had quick and friendly service. Besides the oil change and tire rotation, Ian Davis took a quick drive with me to see if we could locate a noise that had been on going for sometime. Even though it was one of those times the elusive noise decided to be quiet, I appreciated Ian taking the time to check it out. More

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Great experience Appointment timely, Ian does a great job, helpful and friendly. Girls at check out very nice, friendly, big smiles. Received a code for car wash whi Appointment timely, Ian does a great job, helpful and friendly. Girls at check out very nice, friendly, big smiles. Received a code for car wash which was nice. Would have been nice if car was washed when I picked it up. More

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A+ experience with service A+ experience with the service department and service advisor scheduling the appointment, allowing some flexibility on the timing and the overall serv A+ experience with the service department and service advisor scheduling the appointment, allowing some flexibility on the timing and the overall service. They also did a great job advising on upcoming potential service and when it might be needed. More

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Professional Daniel Murray spent more time patiently to work with us after office hours even last Friday pm. An excellent Toyota employee and also other great empl Daniel Murray spent more time patiently to work with us after office hours even last Friday pm. An excellent Toyota employee and also other great employees! More

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It was fabulous would recommend to anybody Steve Henning is a great sales person.I would highly recommend him to get your new or used car from I just got one new SUV and 2 used cars from toyota Steve Henning is a great sales person.I would highly recommend him to get your new or used car from I just got one new SUV and 2 used cars from toyota of des moines and would not go any where else ask for steve he will take care of you with no high sales pitch More

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Listened and took action Having your car die during rush hour is not a great way to start the day but Ian and then Bob salvaged a bad situation and turned it into a win. Ian u Having your car die during rush hour is not a great way to start the day but Ian and then Bob salvaged a bad situation and turned it into a win. Ian understood that my 2009 Yaris was on it's way out and presented the repair options frankly. When I advised I wanted to look at a new/used car he recommended Bob for when I came in later that day. Bob understood that my wife knew more about cars than me and treated her as the expert which is something far too many salesmen fail to do. He also didn't try to push us towards something we didn't need or want. He listened, adapted and just about 30 hours after my car died in the middle of the street I was driving off the lot in a used 2014 Camry at a great deal. More

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Service department advisors are robot zombies These folks used to be very helpful and knowledgable at the old location. Since they became iPad toting up sellers I dread going in for service. Gone These folks used to be very helpful and knowledgable at the old location. Since they became iPad toting up sellers I dread going in for service. Gone is true customer service. Oil change now $50? They rotated daughters tires on car at an oil change without asking to drive cost up to $85. They have take it or leave it attitude. More

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