Ian Davis | Page 127

My wife & I purchased a 2004 Toyota Highlander Limited new. We have had it serviced at Toyota of Des Moines from the beginning, using the awesome 'pick up' service, so most of my contact with the Limited new. We have had it serviced at Toyota of Des Moines from the beginning, using the awesome 'pick up' service, so most of my contact with the dealership is by phone or email. I call Kris to set up the appointment & all I need to do on the day of the appointment is get the car in the driveway & it disappears & then reappears later that day. If there are any problems/questions my adviser calls to discuss the problem/question. I find the service department/personnel very knowledge, friendly, & always willing to help. Our buying experience with Bob Link was awesome also. No pressure, just 'what can I do for you'. We loved the 2004 Highlander so much we kept that car, went back to Bob Link & bought a 2012 Highlander Limited. Well needless to say I am following the same procedure with the 2012 as I did with the 2004. Toyota of Des Moines has been servicing our Highlanders for 13 years & will continue doing so. Thank you Toyota of Des Moines for a job WELL DONE! More

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Toyota of Des Moines has a very high skilled specialists working in their shop. I have been using this dealership for service and maintenance needs for almost 10 years and it is always a pleasant experience working in their shop. I have been using this dealership for service and maintenance needs for almost 10 years and it is always a pleasant experience. Every time they do their work fast, the quality is great and there was never a case when they needed to fix something twice, everything comes the first time. Big thank you, Toyota of Des Moines!! More

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