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IT Norm Reeves
8 Reviews
8 Reviews
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8 Reviews of IT Norm Reeves
April 28, 2026
I just bought my 3rd Genesis and needless to say, the dealership at Norm Reeves was outstanding! I really can't say enough praise for the salesman, Keith Bountom, who helped me. I went with a very high dealership at Norm Reeves was outstanding! I really can't say enough praise for the salesman, Keith Bountom, who helped me. I went with a very high figure in mind for what I was asking for my GV70 but to my surprise, they allowed it to me. This dealership is number one in my book!! They Rock!! More
by catnipy
Verified Customer
April 04, 2026
I worked with Patrick Volcy. I must say he was the most professional and knowledgeable car salesperson I have ever worked with. He made buying a car an enjoyable experience. I wo I must say he was the most professional and knowledgeable car salesperson I have ever worked with. He made buying a car an enjoyable experience. I would highly recommend working with him. More
by sstoppenbrink
March 29, 2026
After several very frustrating experiences with other dealerships in the area, I had a seamless, refreshing, no drama, no surprises, enjoyable experience with Josh on the sales side and Jerry with the fi dealerships in the area, I had a seamless, refreshing, no drama, no surprises, enjoyable experience with Josh on the sales side and Jerry with the financing. No games, good communication, respectful treatment. They went above and beyond when it comes to great customer service. The fact that we're very happy with vehicle we bought is nice too! More
by ChuckG
Other Employees Tagged: Josh and Jerry
March 27, 2026
If I could give 0 star I would! From the day we bought my $75k EV, it has been a nightmare! I will skip to the latest. In doing my taxes, I have found out the dealership never fil From the day we bought my $75k EV, it has been a nightmare! I will skip to the latest. In doing my taxes, I have found out the dealership never filed the Point of Sale document required by the IRS for my $7500 rebate! It is almost April, I've been fighting with them & trying to resolve this since February. I was told by their finance manager, Rory, this was my issue and there was no paperwork for them to file & that I would need to handle this. Funny because other dealerships have done it correctly and knew exactly what I was talking about when I called and asked! I would not touch this dealership again. They have not been honest or helpful in any way. And the showroom/ building looks like it is from the '70's...very old and outdated. I should have followed my instincts and left when we pulled up and I thought yuck! After 30 years of Acura, I now have problems! Love, love, love the car, but I won't keep it long. I have a feeling this fight is not over, esp since I'm still waiting on corporate to get back to me. Per the IRS, if the dealership is not registered in the portal when the car is sold, it does not qualify for any rebate... let's hope that's flexible or we really have a bigger problem! More
by nanbo
Other Employees Tagged: Rory, finance manager
March 07, 2026
Great customer service. The sales team went above and beyond to meet our needs. Had some technical issues in the process the Hyundai finance and systems, but the local tea The sales team went above and beyond to meet our needs. Had some technical issues in the process the Hyundai finance and systems, but the local team worked diligently to work through it. More
by DARLSTO
