Autostar Subaru of Silverthorne

Wonderful employees with fast and accurate service from the team! They were able to get my truck in and out quick and diagnosed everything that needed to be fixed on it and how long it could wait. the team! They were able to get my truck in and out quick and diagnosed everything that needed to be fixed on it and how long it could wait. More

If you’re in the market for a car or need automotive assistance, look no further than Auto Star. My experience with them has been nothing short of extraordinary, largely thanks to Brad Rush, who embodie assistance, look no further than Auto Star. My experience with them has been nothing short of extraordinary, largely thanks to Brad Rush, who embodies kindness, empathy, and honesty—qualities that are invaluable in the automotive business. On January 21, 2026, I found myself in a challenging situation as a combat veteran. While traveling through Silverthorne en route to a program for veterans, my car unexpectedly broke down. Feeling overwhelmed and at a low point in my life, I reached out to Auto Star, and that’s when I met Brad. From the moment I arrived, Brad went above and beyond to help me. His genuine concern for my situation was evident, and he worked tirelessly to address my car's issues. Not only did he provide exceptional service, but he also took the time to listen, showing real empathy for my circumstances. Thanks to Brad and the team at Auto Star, I was back on the road in no time. Their trustworthy service and commitment to customer care are second to none. I wholeheartedly recommend Auto Star to anyone in need of automotive assistance. They truly care about their customers, and it shows. More

Took my jeep in for routine service and Pavel was extremely helpful. From getting me scheduled to explaining any additional work that was needed, Pavel was very thorough and made sure I understood extremely helpful. From getting me scheduled to explaining any additional work that was needed, Pavel was very thorough and made sure I understood everything. I would definitely bring my jeep back in knowing it would be taken care of. More

I had some struggles here during the purchasing process but today for routine maintenance and following up on some recall items I worked with Brad and he was excellent. He was friendly, knowledgeable, and but today for routine maintenance and following up on some recall items I worked with Brad and he was excellent. He was friendly, knowledgeable, and helpful. More

I have never had such a horrid experience with a dealership. This place makes me never want to drive a Subaru again. After having my car for 7 months, losing my keys and repossessing the loaner they dealership. This place makes me never want to drive a Subaru again. After having my car for 7 months, losing my keys and repossessing the loaner they gave me (they never updated their system and thought their car was stolen) the original problem that I brought the car in for was still not fixed. They then needed an additional hour to look at the car they've had for 7 months, only to tell me they now needed an extra $800 (on top of the 2k I already paid) to actually fix my car. I took it to a local shop nearby. They had the car fixed in less than 12 hours for significantly cheaper. More

Brad Rush service advisor took good care of my care and me. Explained the maintenance and the cost. Very happy with the service and would recommend him and the company to you. me. Explained the maintenance and the cost. Very happy with the service and would recommend him and the company to you. More

This Subaru dealership has really improved! I have worked with Brad several times now and he is really outstanding- friendly and very knowledgeable. He asks the right questions to understand my I have worked with Brad several times now and he is really outstanding- friendly and very knowledgeable. He asks the right questions to understand my vehicle problems and is thorough and clear explaining the situation to me. I look forward to working with him again! More

I bought a car from Autostar Siverthorne about 6 weeks ago. I should have stopped the process before I bought the car. I bought the car online and over phone calls. I have done this before without a probl ago. I should have stopped the process before I bought the car. I bought the car online and over phone calls. I have done this before without a problem. When buying something online and through phone communication I expect my questions and concerns to be answered truthfully. My first concern was the tires. I asked several times about them. In the pictures it appeared they had a lot of wear on them. I voiced this several times and was mislead by staff that they were good. I live in snow country and need good tires. I have since bought new tires. When I was signing the e-paperwork I accidently signed a$3000 service contract, which I NEVER authorized (it was never even presented to me). I tried to unsign it and that was not an option. I immediately called the dealership and spoke to Nathan about it and he was very dismissive. I had talked to Nathan about a different warranty service which I did authorize and it was under $1000. I was able to get the contract canceled, but they charged me a $85 finance charge!!! My salesperson, Mike, delivered the car. The car had a little over 2000 more miles on it then the advertised mileage. I'm about 240 miles from the dealership. I never did get an answer about that discrepancy. I signed some paperwork with Mike when he delivered the vehicle. He gave me the wrong copy of a couple of documents, which the dealership immediately overnighted me new documents to sign, which I did and returned. I still haven't received my copies even after several requests to have them sent to me. My salesperson also told me that the vehicle had a "180" service done on it when they got the vehicle. Why isn't that shown on CarFax? I asked, still don't have an answer. When I got the car it showed 75% oil life left (because of the extra 2000?). I have contacted the sales manager about all of these issues some things have been answered, but most haven't. In fact the last message I sent him ( at least a week ago) asking about the $85 finance charge., still hasnt been answered. Last time I looked still no service record on Carfax (the tires I purchased are there). Needless to say, I would not recommend this dealership. Maybe the in person experience is better. I'm the person that buys a new/different vehicle every 2 or 3 years, so I have experience in buying vehicles. This has not been a good experience. More