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Hunter Kellum

Overview Reviews (16) Inventory (396)

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Hunter Kellum

Service Manager

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

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4.5

16 Reviews

Overview Reviews (16) Inventory (396)

4.5

16 Reviews

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16 Reviews of Hunter Kellum

August 30, 2025

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Employee Rating

Once you buy a car here, you can NEVER get ahold of anyone. If you have a problem you're on your own they don't care after you sign papers!! So please protect yourself here at Woods Nissan because anyone. If you have a problem you're on your own they don't care after you sign papers!! So please protect yourself here at Woods Nissan because they won't! More

by Six_matthew

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Ashley Foster, Riley Stark, EJ Laux, JT Luginbill, Mario Williamson

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Sep 04, 2025 -

Wood Nissan Lee's Summit responded

I’m really sorry to read this and even more sorry that your experience with us left you feeling dropped after the sale. That’s not the way we want anyone to feel—your relationship with us should go far beyond signing papers. I know nothing I say here will erase the frustration you’ve had with communication, but I do want you to know your feedback is being taken seriously. I’ll personally make sure your concerns are shared with the right people so this doesn’t get brushed aside. Please give me a call directly at 816-600-4000 ext. 125 so I can help get you connected to the right people and work on rebuilding some trust. Thank you for taking the time to share this, even though I know it comes from a place of disappointment. We can and must do better, and I’d appreciate the chance to show you that.

July 18, 2025

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Employee Rating

The service department does a great job. They let me know recommended services based on mileage without being too pushy. The work is done in a timely manner and if delayed the service adviso They let me know recommended services based on mileage without being too pushy. The work is done in a timely manner and if delayed the service advisor let’s me know. More

by Bryan

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Blaine

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Jul 20, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for the great feedback! Our service team works hard to keep things transparent and timely, so it's awesome to hear that you felt informed without the pressure. We know life doesn’t stop when your car’s in the shop, so keeping you updated is a top priority. We appreciate you trusting us to take care of your vehicle — see you next time!

June 07, 2025

Dealership Rating

Employee Rating

Amazing service, they had me in and out of the building with exceptional timing. Highly recommended! with exceptional timing. Highly recommended! More

by charityholman05

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rob Smith

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Jun 12, 2025 -

Wood Nissan Lee's Summit responded

Thank you for the great review! We love hearing that our timing hit the mark and that you had such a smooth experience. "In and out" with amazing service is exactly what we aim for. We really appreciate the recommendation and look forward to seeing you next time!

May 18, 2025

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Employee Rating

They have helped me out with warranty issues on my new car, but when I needed to use a dummy tire for 40 minutes tops it was a no. I had to pay $170 to tow my car to another location because they couldn't car, but when I needed to use a dummy tire for 40 minutes tops it was a no. I had to pay $170 to tow my car to another location because they couldn't help for an hour. More

by tinamarie8706

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

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May 21, 2025 -

Wood Nissan Lee's Summit responded

Thanks for taking the time to leave us a review. We're glad we were able to assist with your warranty concerns, but we're genuinely sorry to hear about your recent experience with the tire situation. We understand how frustrating it must have been, especially when you're just trying to get back on the road. Your feedback is important, and we'll be using it to take a closer look at how we can better support customers in time-sensitive situations like yours. We do hope you'll give us another chance in the future to provide a smoother experience.

April 17, 2025

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Employee Rating

LT was amazing he took his time with me answered every question I had made my experience very easy for me question I had made my experience very easy for me More

by melk42707

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: LT Moody, Riley Stark, EJ Laux, JT Luginbill, Mario Williamson

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April 07, 2025

Dealership Rating

Employee Rating

Awesome service staff was friendly and went out of their way to help Especially Robert and Hunter. Awesome place. way to help Especially Robert and Hunter. Awesome place. More

by johnkurzawa61

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rob Smith

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Apr 10, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for the awesome review! We’re thrilled to hear our service team — especially Robert and Hunter — made your experience such a great one. They’re rockstars and we’re lucky to have them! We appreciate you taking the time to share your kind words, and we look forward to helping you out again anytime you need us.

April 03, 2025

Dealership Rating

Employee Rating

Shane is an excellent representative of Woods Motors, his leadership team top notch, and EJ in finance made it a great experience for my wife and I. A+ leadership team top notch, and EJ in finance made it a great experience for my wife and I. A+ More

by Curt

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: EJ Laux, JT Luginbill

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Apr 06, 2025 -

Wood Nissan Lee's Summit responded

Wow, what an A+ review! We’re thrilled to hear that Shane, his leadership team, and EJ in finance made your experience outstanding. Thank you for choosing Wood Motors—we truly appreciate your support!

March 10, 2025

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Employee Rating

Wonderful dealership Jef was wonderful to work with I buy all my cars from him all my cars from him More

by Bill pace

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeff Catania, Amanda Watson, Justice Austin, Rob Smith, Megan Irizarry

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Mar 13, 2025 -

Wood Nissan Lee's Summit responded

Thank you for your kind words and for your loyalty! We're thrilled to hear that Jeff always takes great care of you. He’s a fantastic part of our team, and we’ll be sure to pass along your compliments. We appreciate your business and look forward to helping you with your next vehicle!

March 01, 2025

Dealership Rating

Employee Rating

Hunter runs a great service center ! I’m a senior citizen and I appreciate The mechanics and the kindness of the Service people! I highly recommend this Dealership I’m a senior citizen and I appreciate The mechanics and the kindness of the Service people! I highly recommend this Dealership More

by jeaneagan

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 04, 2025 -

Wood Nissan Lee's Summit responded

Thank you for your kind words! We're so glad to hear that Hunter and our service team made your experience a great one. We truly appreciate your recommendation and are always here to provide friendly and reliable service. Looking forward to seeing you again! 😊🚗

Mar 07, 2025 -

jeaneagan responded

Yes pls use my response publicly if you would like Thank you

January 12, 2025

Dealership Rating

Employee Rating

Had no problem with the maintenance crew, everything was fine correction perfect, especially the service manager. I will always bring my car back. fine correction perfect, especially the service manager. I will always bring my car back. More

by lloyd1159

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 14, 2025 -

Wood Nissan Lee's Summit responded

I'm happy to hear you will always come back to us! Thank you for the kind review we greatly appreciate it!

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