Hunter Jackson
Hunter Jackson at Lakeland Volkswagen
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Hunter Jackson

Sales

Lakeland Volkswagen

209 S Lake Parker Ave
Lakeland, FL 33801

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4.8
97 Reviews
4.8

97 Reviews

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97 Reviews of Hunter Jackson

November 20, 2024

Dealership Rating
Employee Rating

Very easy , smooth ,and professional to work with Hunter , and Larry , thank you for what you done More

by EXPRESIDENTE79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Riddle

November 08, 2024

Dealership Rating
Employee Rating

It's a small dealership but they have the time to spend with each customer. I went to larger dealerships and felt like a number. At Lakeland VW it felt more personal. Hunter did a great job listening to More

by harkins.marybeth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Riddle

Nov 11, 2024

Lakeland Volkswagen responded

Thank you for sharing your experience, Marybeth! We’re thrilled to hear that Hunter and Larry made your car-buying experience more personal and enjoyable. At Lakeland Volkswagen, we’re dedicated to providing great service to every customer, and we appreciate your recommendation!

October 26, 2024

Dealership Rating
Employee Rating

No pressure. Knew the vehicle. Vert friendly. Great dealership and great prices. Was able to test drive vehicles of interest. More

by DIET4U5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Riddle

Oct 29, 2024

Lakeland Volkswagen responded

Hi, Thank you for your feedback! We're delighted to hear you had a positive experience at Lakeland Volkswagen with our friendly, knowledgeable team. We appreciate your support and hope to see you again soon!

October 20, 2024

Dealership Rating
Employee Rating

Chill and friendly environment made the car purchase fun and stress free. Everyone was was easy to work with and it was the fastest car buying process I have ever experienced. More

by David_hoversten
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Riddle

Oct 21, 2024

Lakeland Volkswagen responded

Thank you, David! We're thrilled to hear that you had a fun and stress-free car purchasing experience with us! It’s great to know our friendly environment and team made the process quick and enjoyable. We appreciate your feedback and look forward to seeing you again soon! Enjoy your new car!

October 09, 2024

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Employee Rating

We didn't say we are buying but he has the hunch on what we are looking for. Great guy More

by mikebragz_2006
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Riddle

Oct 10, 2024

Lakeland Volkswagen responded

Hi, Thank you for your feedback, Mike! We're glad to hear that our team member was able to understand your needs and provide great service. We look forward to assisting you further at Lakeland Volkswagen!

October 07, 2024

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Employee Rating

Bought vehicle, next day it had check engine light. Took it back and all they did was clear the code and push me on my way while one of the service members over the phone while my wife drove 2 hours th More

by xlogiik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

September 24, 2024

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Employee Rating

Customer service was personalized and comfortable. The product is nice however the specs are not gone over by the sale rep and the vehicle is not either. I purchased a VW Atlas and was handed the keys More

by poffbritt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 25, 2024

Lakeland Volkswagen responded

Hi, Thank you for your feedback. We're glad you found our customer service personalized and comfortable. We apologize for the oversight regarding the vehicle specifications and the issues with the tint. Please reach out to Jared Diveley at jared@lakelandvw.com so we can address your concerns promptly. Your satisfaction is important to us!

September 22, 2024

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Employee Rating

Great experience! Super friendly, quick and easy. I wasn’t pressured to buy anything I didn’t need. Highly recommend! More

by Tori Kantor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Riddle

Sep 24, 2024

Lakeland Volkswagen responded

Thank you for your kind words, Tori! We're thrilled to hear you had a great experience and felt no pressure during your visit. We appreciate your recommendation and look forward to seeing you again at Lakeland Volkswagen!

September 21, 2024

Dealership Rating
Employee Rating

Was told piece to be replace was cover by warranty and I make appointment tech end up putting glue on piece instead of repairing. Is disappointing I spend ove 60 k in a truck and dealership will not assume More

by fgiovanetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 22, 2024

Lakeland Volkswagen responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Sep 23, 2024

Lakeland Volkswagen responded

This was explained to you and your wife with the picture demonstrating where the bracket come apart due to outside influence. As per policy, this is not covered under warranty ( not a defected part ) "C\Pictures\104000111571436.zip" "C: Pictures\104000111571440.zip" sent on Tue 2024-09-17 09:49 advisor explained to your wife the best way with out replacing the headliner very costly to repalace, is glueing the bracket to the headliner was the best option, your wife agreed to proceed with the repair. Have a great day

September 11, 2024

Dealership Rating
Employee Rating

Great service and personal attention from our service advisor Pleasant surroundings without every salesperson coming up to you More

by Idh0811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Riddle, Katlyn Oldham

Sep 12, 2024

Lakeland Volkswagen responded

Hi, Thank you for your feedback! We're glad you enjoyed the great service and personal attention from your advisor, as well as the comfortable environment.

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