This was our first buying experience with Jackie Cooper
Infinity, and it could not have gone any better! Hunter, our sales person, was friendly, low-pressure and very knowledgeable about the product. We we
Infinity, and it could not have gone any better! Hunter, our sales person, was friendly, low-pressure and very knowledgeable about the product. We were able to even take the car home overnight to get to know the vehicle better to help make our decision. Everyone we dealt with was professional, courteous, and made the experience so much easier. All of our questions were answered, we were given a fair deal on our trade, and Grant answered all of our questions when signing the final papers. He was friendly and professional as well. We are very happy with our purchase and look forward to using Infinity for our service work!
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by Julie Callaway
Verified Customer
Verified Customer
Apr 14, 2025 -
Jackie Cooper INFINITI responded
Julie, thank you for sharing your kinds words with us! We appreciate the 5-star review and are happy to hear we exceeded your expectations! We work hard to earn the trust of our clients! We look forward to seeing you again in the future!
My sales person was low pressure and sought to understand
my wife’s changing needs and budget. He was patient and the added to the deal to help her make a decision for a car that she would be happier with lo
my wife’s changing needs and budget. He was patient and the added to the deal to help her make a decision for a car that she would be happier with long term.
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by chris_amos19
Verified Customer
Verified Customer
Apr 14, 2025 -
Jackie Cooper INFINITI responded
Thank you, Chris for your kind words about your exceptional experience at Jackie Cooper INFINITI. We are happy to hear that we were able to assist your wife into the vehicle that best suited her needs!
Jakob was fantastic.
He greeted us as soon as we walked in. Previously, when we visited Jackie Nissan, no one acknowledged us or spoke to us. Jakob took the time to show
He greeted us as soon as we walked in. Previously, when we visited Jackie Nissan, no one acknowledged us or spoke to us. Jakob took the time to show us the different vehicles we were interested in and answered all our questions.
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by athorn4412
Verified Customer
Verified Customer
Apr 14, 2025 -
Jackie Cooper INFINITI responded
Thank you for letting us know about your recent experience with both our Nissan and our Infiniti store. We are sorry to hear you didn't receive the attention you deserved at your visit with Nissan. While we don't like hearing we let you down, we appreciate that you told us as it helps us get better at what we do. We are VERY happy, however, to hear that you receive that exceptional customer experience at our Infiniti store with Jakob and the entire team!
We continue to come back to this dealer.
They have excellent customer service and their maintenance and repair is top-notch. Purchasing a car with them was hassle free and straightforward.
They have excellent customer service and their maintenance and repair is top-notch. Purchasing a car with them was hassle free and straightforward.
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by sarah74
Verified Customer
Verified Customer
Apr 14, 2025 -
Jackie Cooper INFINITI responded
Sarah, thank you for the great comments! We thank you for your continued patronage, both sales and service, and look forward to seeing you again in the future!
They were courteous, professional, took care in timely
manner, seemed caring, and efficient, value their customers
manner, seemed caring, and efficient, value their customers
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by NIGHATFMEHDI
Verified Customer
Verified Customer
Apr 14, 2025 -
Jackie Cooper INFINITI responded
We love hearing this! Thank you for sharing this with us. It makes us happy to know we exceeded your expectations!
Friendly, fairly easy process.
I met with several different employees and everybody was pleasant. I wouldn't hesitate to recommend this dealership for anybody looking for a car.
I met with several different employees and everybody was pleasant. I wouldn't hesitate to recommend this dealership for anybody looking for a car.
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by kendrick_stephanie
Verified Customer
Verified Customer
Apr 15, 2025 -
Jackie Cooper INFINITI responded
Thank you for your shout out and recommendation! We appreciate you!
Hunter was professional and knowledgeable about the car.
He was a pleasure to work with. He definitely an asset to the team.
He was a pleasure to work with. He definitely an asset to the team.
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by RHC943
Verified Customer
Verified Customer
Apr 15, 2025 -
Jackie Cooper INFINITI responded
Thank you for your kind words about Hunter Garcia and the Infiniti team! We are glad he's a part of our automotive family, as well!
Hunter was polite, professional, and very knowledgeable
about the car. He was a pleasure to work with.
about the car. He was a pleasure to work with.
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by RHC943
Verified Customer
Verified Customer
Apr 15, 2025 -
Jackie Cooper INFINITI responded
We appreciate the kind words about Hunter Garcia! We love our staff and that they always give their clients an exceptional experience!
I dealt with Blayne and Hunter.
Fair deal negotiations. Both were professional and pleasant. Highly recommend.
Fair deal negotiations. Both were professional and pleasant. Highly recommend.
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by salibawissam
Verified Customer
Verified Customer
Dec 16, 2024 -
Jackie Cooper INFINITI responded
salibawissam,
Thank you for your wonderful feedback! We're thrilled to hear that Blayne and Hunter provided you with a professional and pleasant experience. We strive for transparency and fairness in all our negotiations, and it's great to know that you had such a positive experience. We appreciate your recommendation!
Sincerely,
Alex Kach, General Sales Manager
We Did the whole transaction over the phone and internet.
Everything went very well. very helpful.
Everything went very well. very helpful.
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by grandma9t
Verified Customer
Verified Customer
Dec 11, 2024 -
Jackie Cooper INFINITI responded
Hi Grandma9t, thank you for leaving us a 5 star review. We're so glad to hear that everything went well via phone conversations and over internet interactions. We appreciate your business as well as your feedback!
Sincerely,
Alex Kach, General Sales Manager