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Hugo Ruiz
Hugo Ruiz at Nissan of Van Nuys
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Hugo Ruiz

Sales

Nissan of Van Nuys

5425 Van Nuys Boulevard
Sherman Oaks, CA 91401

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4.5
31 Reviews
4.5

31 Reviews

Write a Review

31 Reviews of Hugo Ruiz

December 15, 2024

Dealership Rating
Employee Rating

Liar crooks and thieves work here they don’t care how much money they steal from you this place needs to be shut down permanently More

by Amanda.rayet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Bryan Munoz, Eric Arreola, Mayra Reyes, Gabriela Gamboa, James Alvarado, Nazario Sanchez, Genesis Reynoso, Kimberly Banuelos, Joe Luis

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Dec 20, 2024

Nissan of Van Nuys responded

Amanda.rayet, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to make this up to you. Please contact our manager at (866) 267-2092 so we can make your experience a positive one.

Dec 22, 2024

Nissan of Van Nuys responded

Amanda.rayet, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Nissan Of Van Nuys (866) 267-2092

November 14, 2024

Dealership Rating
Employee Rating

Mr. Nazario is a fantastic senior service advisor. He brings top tier knowledge and outstanding customer service! Thankful for everything he does!! More

by FABIANJOSEROMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Munoz, Eric Arreola, Mayra Reyes, Gabriela Gamboa, James Alvarado, Nazario Sanchez, Genesis Reynoso, Fernando Noguera, Kimberly Banuelos

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Nov 18, 2024

Nissan of Van Nuys responded

Fabianjoseroman, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

November 08, 2024

Dealership Rating
Employee Rating

Bryan was very helpful and excellent. He explained and was very clear in his presentation of the material. More

by vidalgarcia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Munoz, Eric Arreola

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Nov 12, 2024

Nissan of Van Nuys responded

Vidalgarcia, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Van Nuys Parts. If you have any further questions, please give us a call. We're always happy to help!

November 06, 2024

Dealership Rating
Employee Rating

I love how knowledgeable and professional the service staff is. I’m confident my vehicle is in good hands. Thank you Van Nuys Nissan! See you soon. More

by Mayrarey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Munoz, Eric Arreola, Mayra Reyes, Gabriela Gamboa, James Alvarado, Nazario Sanchez, Genesis Reynoso, Fernando Noguera, Kimberly Banuelos

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Nov 12, 2024

Nissan of Van Nuys responded

Mayrarey, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Van Nuys Parts. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2024

Dealership Rating
Employee Rating

I was happy with may purchase and the positive attitude the employees showed me. I can see myself making future purchase with the dealership. More

by richardpage64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Munoz

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Nov 12, 2024

Nissan of Van Nuys responded

Richardpage64, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Van Nuys Parts. If you have any further questions, please give us a call. We're always happy to help!

November 05, 2024

Dealership Rating
Employee Rating

Martin is the best! He’s very knowledgeable and always so helpful! Thanks for all you do! More

by Mayrarey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Munoz, Eric Arreola

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Nov 12, 2024

Nissan of Van Nuys responded

Mayrarey, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 30, 2024

Dealership Rating
Employee Rating

Easy and fast! Very friendly staff. Got my car back wxactly when they said I would get it back. More

by MOKKJDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Munoz, Eric Arreola , Eddie Rodas

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Nov 12, 2024

Nissan of Van Nuys responded

Hi Mokkjdo, thank you for taking the time to leave a review for us at Nissan Of Van Nuys Parts. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 09, 2024

Dealership Rating
Employee Rating

Didn't have to wait long when I drove up. Agent was knowledgeable and offered great service Car was done in a reasonable time. More

by latrese2john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Munoz, Eric Arreola , Eddie Rodas

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Nov 13, 2024

Nissan of Van Nuys responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

October 07, 2024

Dealership Rating
Employee Rating

My service was oustdtanding thanks to my service advisor. Very professional Kimberly very helpful she washed my car oweson More

by walterrodriguez0076767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 13, 2024

Nissan of Van Nuys responded

Hi Walterrodriguez0076767, thank you for taking the time to leave a review for us at Nissan Of Van Nuys Parts. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

October 07, 2024

Dealership Rating
Employee Rating

Straight to the point with the diagnosis Which was minimal an came out to only be the battery More

by Dmcduffie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Munoz, Eric Arreola , Eddie Rodas, Gabby

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Nov 13, 2024

Nissan of Van Nuys responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.

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