Hugo Rubio

Hard to get people to do what they say they will do. Ordered something and they never shipped it. Ordered something and they never shipped it. More

by ginaplant1971 Verified Customer Verified Customer

Report | Print

The service department is great, the sales and GM team is horrible. I purchased a new 2024 grand Wagoneer, series III on Friday. Within an hour of driving it off the lot, the car broke down. They gave me a l horrible. I purchased a new 2024 grand Wagoneer, series III on Friday. Within an hour of driving it off the lot, the car broke down. They gave me a loaner and went to fix the car. All weekend they had it and no one contacted me, I had to continually text the sales rep about the car. I asked for a manager or GM to call me. They said they would and no one ever did. I contacted again on Monday, they said someone would be in touch and the car would be ready. Finally, in the afternoon Obi from service contacted me (he’s great!) and talked about what was going on. The car had another issue on Tuesday, I had to take it back into the dealership. Still no contact from a GM or manager even asking how to help or apologizing for the inconvenience. You buy a $120k car and except it to work at the very least and further if it doesn’t someone to at least reach out to help. Once they got our money from the sale, we were dead to them. Never buying from this dealership again, unless they revolutionize their customer service. More

by LR2024 Verified Customer Verified Customer

Report | Print

Muy complacido con el dealer los trabajadores son muy buenos y todo salió como lo esperaba buenos y todo salió como lo esperaba More

by daumeldiaz Verified Customer Verified Customer

Report | Print

I brought my son in to look at trucks. We met Andy Turner and he was so helpful and patient with us finding a great truck for my son. Carlos Monterosa was also a big help. Dorian Montero g We met Andy Turner and he was so helpful and patient with us finding a great truck for my son. Carlos Monterosa was also a big help. Dorian Montero gave us a fantastic deal. Hugo went the extra mile and found us a great rate for my son. Thank you! More

Report | Print

Thank you so much Andy Turner. I am so excited for my first truck! Andy helped me get the best truck. Carlos was very helpful. Dorian put together a great deal for me. Hugo got me I am so excited for my first truck! Andy helped me get the best truck. Carlos was very helpful. Dorian put together a great deal for me. Hugo got me such a great rate too. Thank you so much. More

Report | Print

Very professional,in and out . Good prices ,good salespeople. Great trucks and cars ready to go . I will comeback to get another truck soon Good prices ,good salespeople. Great trucks and cars ready to go . I will comeback to get another truck soon More

by enrique877 Verified Customer Verified Customer

Report | Print

Very nice environment clean and friendly. Ernesto was very helpful and accommodating. Hugo was helpful when selecting vehicle coverage Ernesto was very helpful and accommodating. Hugo was helpful when selecting vehicle coverage More

by KCASIMER Verified Customer Verified Customer

Report | Print

Very professional and friendly. Ben did a great job with assisting us with our purchase Ben did a great job with assisting us with our purchase More

by mmoravec6632 Verified Customer Verified Customer

Report | Print

Met Andrew for the first time. We had something in common right away. Both from Massachusetts! He was so caring came in with my husband to purchase a truck. They did the deal whi We had something in common right away. Both from Massachusetts! He was so caring came in with my husband to purchase a truck. They did the deal while I tooled around and checked out the dealership. It was so clean and organized. Andrew took the time to check on me to make sure I didn’t need anything. He was very attentive and I enjoyed being around him. My hats off to Andrew for being so personable and professional. We will be back again on our next purchase. !!! More

Report | Print

Jose was an excellent sales man. Very professional and knowledgeable with his work! Would definitely recommend him for all your car needs. Very professional and knowledgeable with his work! Would definitely recommend him for all your car needs. More

Report | Print