Hugo Peralta-Bustos
Hugo Peralta-Bustos at Sam Pack's Five Star Ford Lewisville
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Hugo Peralta-Bustos

Sales Consultant

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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5.0
27 Reviews

Dealership Experience

6 yrs, 6 mos

Industry Experience

7 yrs

Languages Spoken

English English

Spanish Spanish

5.0

27 Reviews

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27 Reviews of Hugo Peralta-Bustos

July 30, 2024

Dealership Rating
Employee Rating

Hugo gets a A+ in my book. Hugo worked hard to get me what i wanted. I really did not expect to drive out in a car with no money down and a trade in that was upside down but Hu More

by Chris Strickland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zack Perez

Jul 31, 2024

Sam Pack's Five Star Ford Lewisville responded

Congratulations, Chris, on your new car from Five Star Ford Lewisville. Hugo is a great source for vehicle needs. Be sure to stay in touch at 972-221-2900. Customer satisfaction remains the goal. Thank you for your business and review. Best regards, Andrea Ballard, General Manager

June 27, 2024

Dealership Rating
Employee Rating

Great hospitality and a good time overall. Employees were very knowledgeable and quite quick despite their online systems being down. More

by ShaswatAryal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Malcolm Recinos

Jun 28, 2024

Sam Pack's Five Star Ford Lewisville responded

Thank you, ShaswatAryal, for your patience during your shopping visit to Five Star Ford Lewisville. Whenever you need our vehicle knowledge, please give us a call at 972-221-2900. Congratulations on your new Ford and know that we are here for you! Best regards, Andrea Ballard, General Manager

June 10, 2024

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Employee Rating

Staff was very pleasant we were able to get to our price point without too much hassle. Will use the again if needed More

by a.watkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Malcolm Recinos

Jun 11, 2024

Sam Pack's Five Star Ford Lewisville responded

Congratulations, a. watkins, on your new Ford! The entire Five Star Ford Lewisville staff are focused on making this your best driving experience. Please stay in touch at 972-221-2900. Best regards, Andrea Ballard, General Manager

June 03, 2024

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Employee Rating

The team that I dealt with was superb. After being near the dealership, I was contacted by Hugo. I told him specifically my situation and he told me he was going to try. He was not pus More

by Sevenhits
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Ruiz , Moses Medina

Jun 03, 2024

Sam Pack's Five Star Ford Lewisville responded

Sevenhits, Thank you for your kind endorsement for your Five Star Ford Lewisville sales team! Hugo, Alex, Moses, and I remain available at 972-221-2900. Reach us with your new vehicle questions. We are focused on helping you fully enjoy your Ford. Thanks again and congratulations! Best regards, Andrea Ballard, General Manager

April 06, 2024

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Employee Rating

We’ve bought 3 vehicles from 5 Star Lewisville. Great service. Great value on my trades and Hugo is sales is a no pressure trustworthy guy. Love him. More

by pat.coward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julie Tucker

Apr 07, 2024

Sam Pack's Five Star Ford Lewisville responded

Pat, Thank you for your loyalty to both our sales and service teams at Five Star Ford Lewisville. Whether you need service or a new vehicle, we hope to continue hearing from you at 972-221-2900. You and your feedback are appreciated. Take care, Kelly Blackwell, General Manager

March 17, 2024

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Employee Rating

Tracy in service went out of her way to make sure my vehicle was 100%. That’s off to Tracy Williams. More

by Lasto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zack Perez, Ivan Peralta, Tracy Williams , Jo in rentals

Mar 17, 2024

Sam Pack's Five Star Ford Lewisville responded

Lasto, We're truly grateful for the opportunity to serve you at Five Star Ford Lewisville. Your trust and confidence in Tracy and our team is appreciated, and we're committed to continually improving and delivering the best possible experience for you and all our customers. Reach out to 972-221-2900 with any additional care concerns. Thank you, Kelly Blackwell, General Manager

March 02, 2024

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Employee Rating

I Have purched 2 vehicles from this dealership and from Hugo my sales person. He is a great sales person that listens to his customers. I will buy a 3rd vehicle from here as well. More

by Christian D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kameron Sneed, Zack Perez

Mar 02, 2024

Sam Pack's Five Star Ford Lewisville responded

Congratulations, Christian, on your latest purchase at Five Star Ford Lewisville. We are committed to providing exceptional service and ensuring your satisfaction throughout your ownership journey. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to 972-221-2900. Thank you for you loyalty! Best regards, Kelly Blackwell, General Manager

December 10, 2023

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Employee Rating

The guys at Five Star work hard to get you into the vehicle you want. Nice job More

by Art B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 11, 2023

Sam Pack's Five Star Ford Lewisville responded

Art, We're thrilled to hear about your positive experience with Hugo and our Five Star Ford Lewisville sales team! Your feedback means a lot to us, and we're dedicated to making every interaction exceptional. We look forward to your next visit and if you have any questions about your new Ford, feel free to reach out at 972-221-2900. Thank you, Kelly Blackwell, General Manager

November 19, 2023

Dealership Rating
Employee Rating

Y'all are awesome. Hugo & Ivan are outstanding salesmen. Jeff in finance..the greatest . AWESOME 👌 More

by darlinbj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Andrews , Jeff finance

Nov 20, 2023

Sam Pack's Five Star Ford Lewisville responded

Darlinbj, How nice of you to recognize Hugo, Ivan, Jeff, and Five Star Ford Lewisville. We are grateful to have earned your business and we look forward to helping with future vehicle needs. If you have questions about your purchase, give us a call at 972-221-2900. Customer satisfaction remains our focus. Thank you, Kelly Blackwell, General Manager

October 09, 2023

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Employee Rating

Hugo was awesome. The whole experience was just quick and easy. Would definitely recommend 5 Star. More

by jjennings@ntsurfaces
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zack Perez, J.R. Ali , Ivan

Oct 10, 2023

Sam Pack's Five Star Ford Lewisville responded

Jjennings, Thank you so much for shopping at Five Star Ford Lewisville. Hugo and our sales team are excited to help you enjoy your new Ford. Stop by or call 972-221-2900 with technical or care questions. We want to make owning your vehicle the best experience. Best regards, Kelly Blackwell, General Manager

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