Hugo Monterroso
Hugo Monterroso at Kendall Dodge Chrysler Jeep Ram

Hugo Monterroso

Assistant Service Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

Contact Me
4.5
657 Reviews

Dealership Experience

9 yrs, 11 mos

Industry Experience

9 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

4.5

657 Reviews

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657 Reviews of Hugo Monterroso

November 04, 2025

Dealership Rating
Employee Rating

Hugo and Miguel Obrigon have been very helpful. Despite several trips due to 'Jeep problems'to the service department they have done their best to assist. A car should not need to spend 39+ days at More

by George
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

November 04, 2025

Dealership Rating
Employee Rating

The dealership has an amazing customer service, every client is treated with respect and they make you feel welcome More

by MCG
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

November 02, 2025

Dealership Rating
Employee Rating

Amazing service advisor and great customer service Hugo is always welcoming, very knowledgeable and on time More

by MCG
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

November 01, 2025

Dealership Rating
Employee Rating

Have been taking my vehicles there for many years it was actually a5 star for many years it has been declining in the past few years but I think it will get better and all other service departments have suf More

by Mary andrade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula Bean, Carlos Rodriguez

November 01, 2025

Dealership Rating
Employee Rating

Over all service was awesome Compare to all the other dealers. I have never had a service department was such a high level of experience and professionalism. Hugo was my service advisor super helpful, kn More

by guess1286
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

November 01, 2025

Dealership Rating
Employee Rating

Stay away from this place to avoid a horrible experience. Took my Jeep in to see if they would be able to check the transmission. My Jeep remained dumped in their yard for 5 months until I received a text s More

by MUNSON1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 01, 2025

Dealership Rating
Employee Rating

Stay away from this place to avoid a horrible experience. Took my Jeep in to see if they would be able to check the transmission. My Jeep remained dumped in their yard for 5 months until I received a text s More

by MUNSON1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 31, 2025

Dealership Rating
Employee Rating

Amazing service all the time. The best dealership. The employees at the service and parts department make me feel like family. Amazing! More

by KVG
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

October 31, 2025

Dealership Rating
Employee Rating

Service was great, answered all my questions and was in and out fast, Hugo was amazing More

by Roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 29, 2025

Dealership Rating
Employee Rating

There are always on top of every detail. Thanks They are always on top of everything, every time they asked for any additional service needs it. Thank you More

by quinteroj
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

Oct 29, 2025

quinteroj responded

There are always on top of every detail. Thanks They are always on top of everything, every time they asked for any additional service needs it. Thank you

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