

Hugo Monterroso
Assistant Service Manager
Kendall Dodge Chrysler Jeep Ram
13355 SW 137th Ave.
Miami, FL 33186
Dealership Experience
9 yrs, 8 mos
Industry Experience
9 yrs, 8 mos
Languages Spoken
English
Spanish
624 Reviews
Write a Review624 Reviews of Hugo Monterroso
August 09, 2025
My experience with the dealership was excellent. The process was smooth, and the staff was professional and attentive. Hugo, the service advisor, was the best—he was knowledgeable, honest, and went The process was smooth, and the staff was professional and attentive. Hugo, the service advisor, was the best—he was knowledgeable, honest, and went above and beyond to make sure everything was handled quickly and correctly. I truly felt taken care of. More
August 05, 2025
Hugo is simply the best! As always, he went above and beyond to make sure everything was handled smoothly and professionally. His attention to detail, honesty, and great cust As always, he went above and beyond to make sure everything was handled smoothly and professionally. His attention to detail, honesty, and great customer service keep me coming back every time. Highly recommend! More
August 01, 2025
I had the most amazing experience at this dealership! Carlos Blanco gave me the best service ever – he went above and beyond and truly exceeded all my expectations. His professionalism, attention to deta Carlos Blanco gave me the best service ever – he went above and beyond and truly exceeded all my expectations. His professionalism, attention to detail, and excellent customer service made the entire process smooth, Carlos is the best of the best – knowledgeable, friendly, and genuinely cares about his customers. More
Other Employees Tagged: Adrianna Yansen, Yilian Perez, Miguel Obregon, Carlos Blanco, Jose Lopez, Lazaro Varas, Paula Bean, Carlos Rodriguez, Willy Arnold
July 31, 2025
The delivery of the vehicle was very poor. Valet simply gave me the keys after I asked for them. Zero customer service left car parked awkwardly hard to exit. There was no explanation of.bill Valet simply gave me the keys after I asked for them. Zero customer service left car parked awkwardly hard to exit. There was no explanation of.bill and communication on wait times. Receptionist on the phone was helpful More
Other Employees Tagged: Felipe Francisco
July 31, 2025
The dealership is trustworthy. Not only that, this place has professionalism. They’re reliable and outstanding customer service. Not only that, this place has professionalism. They’re reliable and outstanding customer service. More
Other Employees Tagged: Hugo Monterroso
July 31, 2025
Excelente servicio, personal amable, atento y muy profesional, me realizaron muy bien los servicios que necesitaba mi carro profesional, me realizaron muy bien los servicios que necesitaba mi carro More
Other Employees Tagged: Miguel Obregon, Christian Povsic, Carlos Blanco, Felipe Francisco, Matthew Lagares, Jose Lopez, Jorge Del Pino, Paula Bean, Shauna Davis
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