Hugo Monterroso
Assistant Service Manager
Kendall Dodge Chrysler Jeep Ram
13355 SW 137th Ave.
Miami, FL 33186
Dealership Experience
9 yrs, 11 mos
Industry Experience
9 yrs, 11 mos
Languages Spoken
English
Spanish
657 Reviews
Write a Review657 Reviews of Hugo Monterroso
November 04, 2025
Hugo and Miguel Obrigon have been very helpful. Despite several trips due to 'Jeep problems'to the service department they have done their best to assist. A car should not need to spend 39+ days at Despite several trips due to 'Jeep problems'to the service department they have done their best to assist. A car should not need to spend 39+ days at the dealer. More
Other Employees Tagged: Hugo Monterroso
November 01, 2025
Have been taking my vehicles there for many years it was actually a5 star for many years it has been declining in the past few years but I think it will get better and all other service departments have suf actually a5 star for many years it has been declining in the past few years but I think it will get better and all other service departments have suffered also More
Other Employees Tagged: Paula Bean, Carlos Rodriguez
November 01, 2025
Over all service was awesome Compare to all the other dealers. I have never had a service department was such a high level of experience and professionalism. Hugo was my service advisor super helpful, kn dealers. I have never had a service department was such a high level of experience and professionalism. Hugo was my service advisor super helpful, knowledgeable. Individual got my truck back as promised. This guy should be a mentor for all the service departments throughout Dodge. He really goes above and beyond to help the customer. More
Other Employees Tagged: Hugo Monterroso
November 01, 2025
Stay away from this place to avoid a horrible experience. Took my Jeep in to see if they would be able to check the transmission. My Jeep remained dumped in their yard for 5 months until I received a text s Took my Jeep in to see if they would be able to check the transmission. My Jeep remained dumped in their yard for 5 months until I received a text saying “you Jeep is finally ready” was told transmission had to be replaced. Picked up my Jeep only to now have excessive play with the steering ( back to the same issue when they first sold me the Jeep.- Stay away from this place More
November 01, 2025
Stay away from this place to avoid a horrible experience. Took my Jeep in to see if they would be able to check the transmission. My Jeep remained dumped in their yard for 5 months until I received a text s Took my Jeep in to see if they would be able to check the transmission. My Jeep remained dumped in their yard for 5 months until I received a text saying “you Jeep is finally ready” was told transmission had to be replaced. Picked up my Jeep only to now have excessive play with the steering ( back to the same issue when they first sold me the Jeep.- Stay away from this place More
October 31, 2025
Amazing service all the time. The best dealership. The employees at the service and parts department make me feel like family. Amazing! The best dealership. The employees at the service and parts department make me feel like family. Amazing! More
Other Employees Tagged: Hugo Monterroso
October 29, 2025
There are always on top of every detail. Thanks They are always on top of everything, every time they asked for any additional service needs it. Thank you Thanks They are always on top of everything, every time they asked for any additional service needs it. Thank you More
Other Employees Tagged: Hugo Monterroso

