Hugo Monterroso
Hugo Monterroso at Kendall Dodge Chrysler Jeep Ram

Hugo Monterroso

Assistant Service Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

Contact Me
4.5
624 Reviews

Dealership Experience

9 yrs, 8 mos

Industry Experience

9 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

4.5

624 Reviews

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624 Reviews of Hugo Monterroso

August 16, 2025

Dealership Rating
Employee Rating

Very poor service. No communication to Customer. No update vehicle still not repaired bad experience More

by michaelr10
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Service Communication
Recommend Dealer
No

August 16, 2025

Dealership Rating
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Very good service And Mr Monterroso is always very helpful and willing to help from the minute you walk in until you get your vehicle back More

by especelso
Service Price Transparency
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Recommend Dealer
Yes

August 14, 2025

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Great service and fast at the maintenance de department. My Jeep is temendous and so happy. Thanks More

by anitalucia9794
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dealer who sold us the truck

Aug 15, 2025

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 09, 2025

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Employee Rating

My experience with the dealership was excellent. The process was smooth, and the staff was professional and attentive. Hugo, the service advisor, was the best—he was knowledgeable, honest, and went More

by steven_rosario
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Recommend Dealer
Yes

August 05, 2025

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Hugo is simply the best! As always, he went above and beyond to make sure everything was handled smoothly and professionally. His attention to detail, honesty, and great cust More

by MANAGER7
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Recommend Dealer
Yes

August 01, 2025

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I had the most amazing experience at this dealership! Carlos Blanco gave me the best service ever – he went above and beyond and truly exceeded all my expectations. His professionalism, attention to deta More

by Dolly Leyva
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Recommend Dealer
Yes

August 01, 2025

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This dealership has quick service and unmatched customer service. Never had an issue and they are always willing to help. More

by BACMUSTANG
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Recommend Dealer
Yes

July 31, 2025

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The delivery of the vehicle was very poor. Valet simply gave me the keys after I asked for them. Zero customer service left car parked awkwardly hard to exit. There was no explanation of.bill More

by albertderojas
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Felipe Francisco

July 31, 2025

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Employee Rating

The dealership is trustworthy. Not only that, this place has professionalism. They’re reliable and outstanding customer service. More

by Hazel Siu
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

July 31, 2025

Dealership Rating
Employee Rating

Excelente servicio, personal amable, atento y muy profesional, me realizaron muy bien los servicios que necesitaba mi carro More

by HERNANDEZ.SARA5
Service Price Transparency
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Recommend Dealer
Yes
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