I am happily married with 3 boys. I like to watch my kids play sports. I have two dogs and snake. I like to take a walk with my dog.
Read moreDealership Experience
10 yrs
Industry Experience
17 yrs, 11 mos
Specialties & Trainings
American Honda Cerified in Customer Satisfaction
106 Reviews
Write a Review106 Reviews of Hugo Mendez
October 26, 2024
It’s nice to know they’re still dealerships and technicians out there that are honest folks . technicians out there that are honest folks . More
Other Employees Tagged: Carlos Martinez, Sonia Abukweik
May 08, 2024
Everyone has always been Professional andvery Friendly and answers any questions I have I will definitely recommend Manly Honda to others🫠 and answers any questions I have I will definitely recommend Manly Honda to others🫠 More
Other Employees Tagged: Denise Rice, John Lorence
September 30, 2023
Amazing service always ready to help and good pricing. Will always have me car serviced here Will always have me car serviced here More
Other Employees Tagged: Denise Rice, Shyla Saxton, Lucia Chavez Lopez, Amy Carpenter, Sonia Abukweik , Danielle Jensen, Rebekah Jones, Maria Vasquez
July 28, 2023
We had a very positive experience purchasing our vehicle. Excellent customer service. Thank you so much. We would consider purchasing a future vehicle with you again. Excellent customer service. Thank you so much. We would consider purchasing a future vehicle with you again. More
July 20, 2023
Me tendieron muy bien cuando lleve mi carro al cambio de aceite muchas gracias por la amabilidad a todo el personal aceite muchas gracias por la amabilidad a todo el personal More
Other Employees Tagged: Dave Ashby, Ted Krupinsky, Jose Rocha Jr, Denise Rice, Lucia Chavez Lopez, Amy Carpenter , John Ellsworth, Paul Remollino, Jordan Rheude
July 14, 2023
I waited 4 months for a seatbelt part that was covered by manufacturers warranty. Jordan tried to charge me for it and when the part finnaly did show up I got a call saying it was the wrong one and the righ manufacturers warranty. Jordan tried to charge me for it and when the part finnaly did show up I got a call saying it was the wrong one and the right part would be ready the next day. The lack of attention to detail is disturbing. The time before this my car was returned from your service dept with a splash gaurd open exposing my engine and thus having to come back to get it fixed. The time before that I just needed my tires rotated and said do not change my oil I already did that. You proceeded to change my oil and try and charge me. I have also in the 4 month time of waiting for the wrong part been contacted 50 plus times by your sales dept asking to buy my car. I called her and said stop calling me. She proceeded to not only try and convince me to trade my car in because of the seatbelt but she emailed me another 10 times. I’ve been coming here since 2013 and I just say the quality of service I revive here has gone down dramatically. I will no longer be taking my car here. My girlfriend who also has had her car serviced here has experienced the same kind of situations. We will be taking are business elsewhere. More
Other Employees Tagged: Dave Ashby, Ted Krupinsky, Lucia Chavez Lopez, Amy Carpenter , John Ellsworth, Rebekah Jones, Iman Nielson, Nickolas Philips, Jordan Rheude, Denise rice