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Hugh Jackson

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Hugh Jackson

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Hugh Jackson

Product Specialist Assistant

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.6

20 Reviews

Overview Reviews (20) Inventory (728)

4.6

20 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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20 Reviews of Hugh Jackson

May 14, 2025

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Employee Rating

The process Of purchasing a car is too long. I spent 4 hours and I was rushing everyone I spent 4 hours and I was rushing everyone More

by MICHIKIRSCHI

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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May 09, 2025

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Employee Rating

Dealership is great 👍. Very professional and friendly staff. Great place to go for an awesome car shopping experience. Very professional and friendly staff. Great place to go for an awesome car shopping experience. More

by ANN_HRM2003

Recommend Dealer

Yes

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May 09, 2025 -

Lexus of Pembroke Pines responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Lexus of Pembroke Pines provided a professional and friendly car shopping experience. We look forward to seeing you again in the future!

May 05, 2025

Dealership Rating

Employee Rating

The service is great. Staff very friendly and professional. Awesome place to shop for a car. Staff very friendly and professional. Awesome place to shop for a car. More

by ANN_HRM2003

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rohan Alexander , Moez

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May 06, 2025 -

Lexus of Pembroke Pines responded

Thanks for the 5 star review. We hope to see you again at Lexus of Pembroke Pines!

April 14, 2025

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Employee Rating

Perfectly good deal that almost went left , so luckily it was saved by Rohan and Otanyi. was saved by Rohan and Otanyi. More

by W.SHERMAINE

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Otany Lantigua, Steve Pastukhov, Rohan Alexander

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Apr 15, 2025 -

Lexus of Pembroke Pines responded

We're thrilled to hear our team at Lexus of Pembroke Pines was able to save the deal and the day! Thanks for doing business with us!

February 08, 2025

Dealership Rating

Employee Rating

There was never any pressure and Hugh did a great job showing us various cars and options. Art was very easy to work with on the Financing side and Alec did a great job with the insurance transfer. All i showing us various cars and options. Art was very easy to work with on the Financing side and Alec did a great job with the insurance transfer. All in all, it was an awesome experience. More

by ERNIE W

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rohan Alexander, Art Armani

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Feb 10, 2025 -

Lexus of Pembroke Pines responded

Ernie, we're delighted to hear that Hugh, Art, and Alec made your experience at Lexus of Pembroke Pines a smooth one. Thank you for sharing such positive feedback! Enjoy your new ride!

January 18, 2025

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Employee Rating

Great service , Hugh Jackson did an excellent job guiding me in the right direction and helping me to choose the car that was fit for me . The entire team work really hard to close out the deal and made sure me in the right direction and helping me to choose the car that was fit for me . The entire team work really hard to close out the deal and made sure that I left satisfied. More

by W.SHERMAINE

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 20, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Hugh and the team at Lexus of Pembroke Pines provided you with excellent service. Thank you for choosing us, and enjoy your new car!

January 09, 2025

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Employee Rating

The service was prompt and excellent . Hugh cared that everything went well and had everything ready. Hugh cared that everything went well and had everything ready. More

by Luis

Verified Customer

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 09, 2025 -

Lexus of Pembroke Pines responded

Luis, we're delighted to hear that Hugh provided you with prompt and excellent service at Lexus of Pembroke Pines. Thank you for sharing your experience!

December 27, 2024

Dealership Rating

Employee Rating

Great customer service. Made sure I left happy with what I wanted and at a reasonable amount. I was in and out once I made the choice on the vehicle I wanted. Made sure I left happy with what I wanted and at a reasonable amount. I was in and out once I made the choice on the vehicle I wanted. More

by STCARM9625

Verified Customer

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 30, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that you had a smooth and satisfying experience at Lexus of Pembroke Pines! Our team is committed to ensuring our customers leave happy with their choices. Enjoy your new vehicle, and thank you for the review!

December 22, 2024

Dealership Rating

Employee Rating

The experience was very good. They found the car that I wanted and the entire experience was excellent. They found the car that I wanted and the entire experience was excellent. More

by CHEMLDY51

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 23, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that you had an excellent experience finding your desired car at Lexus of Pembroke Pines. Thank you for sharing your positive feedback!

November 23, 2024

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Employee Rating

When they tell you that they will call you back they should. I left a message and was ghosted. Just wanted an update on the status of the car that I left the deposit for. should. I left a message and was ghosted. Just wanted an update on the status of the car that I left the deposit for. More

by CHEMLDY51

Verified Customer

Recommend Dealer

Yes

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Jan 02, 2025 -

Lexus of Pembroke Pines responded

We apologize for the lack of communication and understand how important it is to stay informed about your car's status. This isn't the level of service we aim to provide, and we're committed to making this right. In case we can't locate your contact information without a full name, please reach out at your convenience so we can update you promptly. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

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