Huck Mashfe

I will never buy another car from Temecula Mercedes Benz again and would NOT recommend buying a car and expecting any kind of after purchase or customer service from this dealer. Once you bought a car from again and would NOT recommend buying a car and expecting any kind of after purchase or customer service from this dealer. Once you bought a car from them you can forget it. They are only interested in selling you a car and taking your money. Finance or for that matter no one will return your calls. Receptionists are not answering the calls. I have called the Sales Manager Huck Mashfe, Sr. Sales Manager Elan Yakoveethe all directly and no answer or called me back. But, I bet you 1M dollars if I was buying an AMG GTR Black Series for 500-600k, I can guarrantee they call me back in seconds. Even like pretending to want to buy additional add on warranty, they call back in minutes. Oh but that makes them money. Well you get the drift.... No one answers their phone or calls you back. I finally got an answer from a sales man Alex Afthal instead of Huck and he said to call Javier Suguimizu, Wayne's boss a little later as he is busy. So, I waited and called him 45 min later, but he never answered his phone. Wouldn't be surprised if Alex told him not to answer since I will be asking for my 2000-2200 dollars they owe me. I feel like the Finance guy is in on a mission to scam me out of my 2K+. Because he takes a hit on his bonus if he has to pay me my money. Watch out you might be next. I feel dirty for dealing with these bunch. Feels like your typical used car scummy type dealer treatment. It has been 5 months and I still haven't received my refunds. I even asked my friend Andrew W. from another Mercedes store to help and call Elan. Elan told him have Terry come in I will take care of him. I live 300 miles away. Sorry your guy Wayne lied to me and didn't take care of me when I went to see him face to face once. Why should I spend 200 dollars of gas to come see you when your Finance guy didn't take care of me to begin with. Basically, I Bought a 200k 2018 AMG GTR from this dealer back in January 2019 and sold it in February 2022. I had purchased all the extra add on tire/wheel, service etc... warranty. All am asking to send me what's mine. The unused balance remaining on the warranties I canceled back in January 2021. I tried to get their finance guy, Wayne Molter to cancel the extra added on warranties and refund the remaining unused value over the phone. But he insisted on me coming in to sign the form. Since my purchase as I mentioned before I have moved to Las Vegas, so I had to make a special trip to see him and sign the form. In today's digital world he could have sent me a Docusign and took care of it. He would have done so to gain my business if I was buying 10000% guaranteed. What it was is he didn't want to give me my money back. Its a tactic they use. It's pure greed and scamming. If you make it difficult maybe I will go away and forget about it. He kept saying this could take up to 2 months to receive the refund at least 4 times. He had a xxxx poor attitude and really didn't want to do the cancellation or help me. He made me feel like I was wasting his time. I am looking into buying the latest G-wagon or Maybach luxury version, but damned if I give them my business ever again. And I would again highly recommend else where for all your Mercedes needs and purchases. I have bought many of cars in my lifetime and this has to be one of the poorest service I have ever received. More

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Huck Mashfe is a awesome professional asset to Mercedes Benz of Temecule. He worked with my husband and I along with his team to make sure that we were very happy with our purchase. We love the Temecule d Benz of Temecule. He worked with my husband and I along with his team to make sure that we were very happy with our purchase. We love the Temecule dealership and the staff. More

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Your service cost is too inflated. Your employees are trained to dig for money. And that makes me suspect your scruples. I feel unsure 0 trained to dig for money. And that makes me suspect your scruples. I feel unsure 0 More

by CAHOONANN Verified Customer Verified Customer

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Perfect car buying experience. From the second we walked through the doors my wife and I were treated like royalty. Excellent job to the entire team! through the doors my wife and I were treated like royalty. Excellent job to the entire team! More

by kacevedo3217 Verified Customer Verified Customer

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This is hands down the best dealership I have ever been to. I have bought cars from other dealerships before and never been this good after the sale. Great people to work with. to. I have bought cars from other dealerships before and never been this good after the sale. Great people to work with. More

by mstaylor1322 Verified Customer Verified Customer

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A memorable experience with California Joe This was our second buying experience at Temecula Mercedes Benz. Joe met us outside as my wife and I were browsing over some vehicles. Joe was plea This was our second buying experience at Temecula Mercedes Benz. Joe met us outside as my wife and I were browsing over some vehicles. Joe was pleasant and respectful, All business yet fun. He was very knowledgeable and informative. The other members of his team were also very professional and friendly as well. The management greeted and welcomed us to their place of business, providing anything to make us comfortable on a hot day. I would recommend Joe to anyone looking for a great car buying experience. Customer Jon Robinson More

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tiring I must of had a bad day for what I agreed to was crazy. But my fault. what else can I say bad day, bad day. I must of had a bad day for what I agreed to was crazy. But my fault. what else can I say bad day, bad day. More

by aschlichting Verified Customer Verified Customer

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I am very satisfied with the great deal I got on my 2020 C43. Joe and the sales team were very helpful and patient. Overall, the buying process was very smooth and seamless. Thank you!!! C43. Joe and the sales team were very helpful and patient. Overall, the buying process was very smooth and seamless. Thank you!!! More

by ram.tawil Verified Customer Verified Customer

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Rami, my salesman was very helpful in the sale of my first purchase with this dealership, and I look forward to working with this dealership in the future. first purchase with this dealership, and I look forward to working with this dealership in the future. More

by MOTOWN2158 Verified Customer Verified Customer

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What makes Mercedes-Benz of Temecula great is there staff Rami Jaouhari Jackie Nasser Chris Lanza, Huck Mashfe. Thank you! Pastor Ieesha B. Sharp 1 Rami Jaouhari Jackie Nasser Chris Lanza, Huck Mashfe. Thank you! Pastor Ieesha B. Sharp 1 More

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