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Houston Jacobs

Overview Reviews (34) Inventory (289)

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Houston Jacobs

Service Advisor

Weatherford Honda

851 Interstate 20 Frontage Rd Exit 406
Weatherford, TX 76087

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5.0

34 Reviews

Overview Reviews (34) Inventory (289)

Dealership Experience

3 yrs, 6 mos

Industry Experience

14 yrs, 1 mo

Languages Spoken

English

5.0

34 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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34 Reviews of Houston Jacobs

January 17, 2026

Dealership Rating

Employee Rating

Excellent service experience. Fast and professional with great service advisors. I would definitely go back again. Fast and professional with great service advisors. I would definitely go back again. More

by sean_musil

Recommend Dealer

Yes

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Jan 17, 2026 -

Weatherford Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Weatherford Honda. We look forward to having you as one of our valued customers for many more years to come! We look forward to assisting you with your future sales and service needs at Weatherford Honda!

January 16, 2026

Dealership Rating

Employee Rating

Work completed on time. The reception by Houston was great. Thankful for all that worked on my vehicle The reception by Houston was great. Thankful for all that worked on my vehicle More

by Reece

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dru Gomez, Ken Taylor

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Jan 16, 2026 -

Weatherford Honda responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Weatherford Honda! We look forward to assisting you with your future sales and service needs at Weatherford Honda!

January 14, 2026

Dealership Rating

Employee Rating

Service was great, Houston worked me in even though I didn't have an appointment. I downgraded you one star because I left one voicemail and sent two texts to the service department but never received a didn't have an appointment. I downgraded you one star because I left one voicemail and sent two texts to the service department but never received a response back. That's why I had to come in without an appointment. More

by lee.and.carole

Recommend Dealer

Yes

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Jan 15, 2026 -

Weatherford Honda responded

Thank you for your feedback. Please don't hesitate to reach out if you need any further assistance. We are always happy to help here at Weatherford Honda!

December 31, 2025

Dealership Rating

Employee Rating

I took my 2021 Honda Pilot into Weatherford Honda to Troubleshoot a possible weak Battery; Confirmed upon Stress Testing, at which point I had them replaced it. Troubleshoot a possible weak Battery; Confirmed upon Stress Testing, at which point I had them replaced it. More

by Josensue2000

Recommend Dealer

Yes

Other Employees Tagged: Aaron Gonzales

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Dec 31, 2025 -

Weatherford Honda responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Weatherford Honda! We look forward to assisting you with your future sales and service needs at Weatherford Honda!

December 20, 2025

Dealership Rating

Employee Rating

Houston was very through in describing what was going to happen. Very knowagable and explained everything happen. Very knowagable and explained everything More

by Dcwhis

Recommend Dealer

Yes

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Dec 20, 2025 -

Weatherford Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Weatherford Honda are glad to have you as a customer. We look forward to assisting you with your future sales and service needs at Weatherford Honda!

December 20, 2025

Dealership Rating

Employee Rating

This dealership does a great job! I never have any issues anytime I come to the dealership. I have been going to this dealership for the last 3-4 years with my 2019 Honda accord and n I never have any issues anytime I come to the dealership. I have been going to this dealership for the last 3-4 years with my 2019 Honda accord and now I have a 2026 Honda crv! I could have purchased a different brand of vehicle but The reason why I purchased this new 2026 Honda crv at this dealership is because it’s rare to have a great service that I receive in the service department! They always take care of me! Thank you guys in service! More

by fernandovillegas18

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Barling, Aaron Gonzales, Michael Hart, Ken Taylor, Chris McKinnon

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Dec 21, 2025 -

Weatherford Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to assisting you with your future sales and service needs at Weatherford Honda!

December 04, 2025

Dealership Rating

Employee Rating

Good inventory of new and used. Friendly helpful sales and service employees. Recommend this dealership. Thanks Friendly helpful sales and service employees. Recommend this dealership. Thanks More

by RSMITH

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Aaron Hansen

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Dec 04, 2025 -

Weatherford Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. We look forward to assisting you with your future sales and service needs at Weatherford Honda!

November 26, 2025

Dealership Rating

Employee Rating

Service was great. I may have waiting a little over an hour but everyone was nice and courteous. I may have waiting a little over an hour but everyone was nice and courteous. More

by Emilda

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Aaron Gonzales, Michael Hart, Ken Taylor

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Nov 26, 2025 -

Weatherford Honda responded

November 25, 2025

Dealership Rating

Employee Rating

Great great great great great great great great great great great great great great service great great great great great service More

by Do not send me another survey

Recommend Dealer

Yes

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Nov 25, 2025 -

Weatherford Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to assisting you with your future sales and service needs at Weatherford Honda!

November 14, 2025

Dealership Rating

Employee Rating

Houston always takes good care of us. Thank you for your professionalism and service. We really feel at home and thank you for offering beverages. Thank you for your professionalism and service. We really feel at home and thank you for offering beverages. More

by villarrealee

Purchase Time

Recommend Dealer

Yes

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Nov 14, 2025 -

Weatherford Honda responded

Thank you for choosing Weatherford Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We look forward to assisting you with your future sales and service needs at Weatherford Honda!

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