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Hong Ly
Hong Ly at Lexus Stevens Creek
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Hong Ly

Service Consultant

Lexus Stevens Creek

3333 Stevens Creek Blvd
San Jose, CA 95117

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5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of Hong Ly

January 23, 2025

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I have been going to this dealership for a few years now and I have found them to be professional and competent. More

by Mb
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Recommend Dealer
Yes
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Jan 23, 2025

Lexus Stevens Creek responded

We appreciate you sharing your experience! It's great to hear that you've consistently found our team to be professional and competent. We truly value your continued trust and look forward to serving you for many more years to come! Lexus of Stevens Creek Svc Center

January 16, 2025

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They provided prompt service while I waited. The car was very clean and vacuumed at the end of service. More

by carlavanmeter
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Yes
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Jan 16, 2025

Lexus Stevens Creek responded

We truly appreciate you taking the time to share your experience. We’re glad to hear that you received prompt service and that you were satisfied with the cleanliness of your vehicle. Our team works hard to ensure every detail is taken care of, and your feedback is a wonderful reminder that our efforts make a difference. Lexus of Stevens Creek

January 10, 2025

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Service advisor Hong Lyexcellent in all respects. Work done and vehicle delivered as promised. All employees courteous and helpful. More

by arturoesq
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Lopez

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Jan 10, 2025

Lexus Stevens Creek responded

Thank you for sharing your experience! We’re so glad to hear that Hong Ly provided excellent service and that your vehicle was delivered as promised. It's great to know that our team was courteous and helpful throughout the process. Lexus of Stevens Creek Svc Center

December 24, 2024

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Great service with friendly staff. They don’t push hard to sell you something you don’t need. More

by AJ
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Yes
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Dec 24, 2024

Lexus Stevens Creek responded

From all of us @ Lexus of Stevens Creek Service Center, we wish you the Merriest of Holidays and hurry back

December 14, 2024

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I recently had a major tune-up performed on my Lexus, and I couldn't be happier with the service I received from Hong Ly. She was incredibly knowledgeable, professional, and took the time to explain everythi More

by HarryNguyen
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Recommend Dealer
Yes
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Dec 16, 2024

Lexus Stevens Creek responded

Thank you so much for your kind words! We're thrilled to hear that Hong Ly provided you with exceptional service during your recent tune-up. It’s wonderful to know that she was able to explain everything clearly and complete the work efficiently, getting your Lexus running like new again. We truly appreciate your recommendation and will be sure to pass along your praise to Hong. Thank you for choosing us, and we look forward to assisting you in the future! Lexus of Stevens Creek Svc Dept.

November 01, 2024

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Hong Ly was very professional and friendly. I’m glad she was the person who helped me. The other Lexus employees were very professional, again thank you! More

by tltabui
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Recommend Dealer
Yes
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Nov 01, 2024

Lexus Stevens Creek responded

Thank you so much for your wonderful feedback! We're thrilled to hear that Hong Ly provided you with a professional and friendly experience. It’s great to know that our team made a positive impression on you. We truly appreciate your support and look forward to serving you again in the future! Team LSC

October 08, 2024

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The Service Department at Lexus of Stevens Creek is the best I've encountered among car dealerships. I'm always satisfied with their work. During my most recent visit on 10/7/24, Jaimie Armas assisted with More

by bangtn
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Recommend Dealer
Yes

Other Employees Tagged: Jaimie Armas

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Oct 08, 2024

Lexus Stevens Creek responded

Thank you for sharing your experience with the Service Department at Lexus of Stevens Creek! We’re thrilled to hear that you consistently have a great experience and that Jaimie Armas provided you with knowledgeable and professional assistance. Our team strives to be helpful and friendly, and your feedback means a lot to us. We look forward to seeing you again for your next service!

October 02, 2024

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On time and very efficient service process. Service rep was very efficient and kept to the word on the timing of the service More

by simon.nicholls
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Yes
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Oct 02, 2024

Lexus Stevens Creek responded

Thank you for your kind words! We're thrilled to hear that you appreciated our timely and efficient service. It's great to know that our service representative met your expectations. We look forward to serving you again! Lexus of Stevens Creek

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