Homer Mendoza
Homer Mendoza at Lexus of Sacramento
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Homer Mendoza

Service Writer

Lexus of Sacramento

2600 Fulton Ave
Sacramento, CA 95821

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4.6
11 Reviews

Dealership Experience

8 mos

Specialties & Trainings

Previous Tire Specialist with Dealer Tire

4.6

11 Reviews

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11 Reviews of Homer Mendoza

December 20, 2024

Dealership Rating
Employee Rating

Homer was very warm and friendly upon meeting him. He actively listened during our discussion about my car and football ! . More

by RJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 08, 2024

Dealership Rating
Employee Rating

Service by Homer was excellent Courteous and knowledgeable. All my questions and concerns were addressed. More

by JT
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

Lexus of Sacramento responded

JT, we're delighted to hear that Homer provided you with excellent service at Lexus of Sacramento. Thank you for sharing your experience!

November 22, 2024

Dealership Rating
Employee Rating

Homer was a great service advisor , very kind and helpful! I highly recommend this place and Homer! More

by JANNAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2024

Lexus of Sacramento responded

Jannat, thank you for leaving Lexus of Sacramento a five-star review! We are pleased to hear that Homer was a pleasure to work with and helpful. See you next time!

November 14, 2024

Dealership Rating
Employee Rating

Brought my vehicle in for routine service on a fairly busy morning. It was a quick, professional, and easy experience. More

by kkono760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

Lexus of Sacramento responded

We're delighted to hear that your service visit was quick and professional at Lexus of Sacramento. Thank you for choosing us, and we look forward to assisting you again in the future!

October 16, 2024

Dealership Rating
Employee Rating

Today’s service at Lexus of Sacramento was great. Service Advisor Homer introduced himself to me and explained the service due. I found Homer both professional and friendly. I waited for my vehicle More

by timetotrek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Cruz

Oct 17, 2024

Lexus of Sacramento responded

We're delighted to hear that your service experience at Lexus of Sacramento was both professional and friendly. It's great to know Homer and the team kept you informed with our new text messaging program. Thank you for choosing us, we look forward to serving you again!

October 11, 2024

Dealership Rating
Employee Rating

The customer service was great ! Homer was very attentive , fast , and efficient ! He was very professional and helpful with assisting me with questions I had . I believe he is a gre More

by aikemoto75ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2024

Lexus of Sacramento responded

We're delighted to hear that Homer provided such attentive and efficient service at Lexus of Sacramento! It's wonderful knowing he was able to assist with all your questions. We look forward to welcoming you back for your next appointment!

October 08, 2024

Dealership Rating
Employee Rating

I am so happy when bought this car from Fulton dealer. Good price, and came for service very good . Homer , he very nice, help me anything when I have questions. More

by NGUYENPHUOC62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Keon, Richard Williams

Oct 08, 2024

Lexus of Sacramento responded

We appreciate your kind words for Homer and the Lexus of Sacramento team. Thanks for working with us!

Oct 08, 2024

NGUYENPHUOC62 responded

Richard Williams , he is so nice, good man

September 30, 2024

Dealership Rating
Employee Rating

I made an appointment for 3 pm and stood outside my car for 20 minutes waiting for someone to help me. After the service they told me that my tire had a nail and needed replacement…took it to the tire stor More

by dparulan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nick Cruz

Oct 01, 2024

Lexus of Sacramento responded

This is concerning to read. We strive for timely service and accurate assessments, so it's disappointing to hear about your experience. We'd like the opportunity to make things right if you're willing; please reach out at your convenience. Thank you, Russ McDuffie - Service Director - 916.465.6291

September 27, 2024

Dealership Rating
Employee Rating

Great experience. No waiting to drop off the car and a beautiful new loaner car while mine was getting a new windshield. More

by Jeffrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tracey Cach

Sep 27, 2024

Lexus of Sacramento responded

Jeffrey, we're delighted to hear you had a great experience with us at Lexus of Sacramento! Enjoy your new windshield and thank you for the positive feedback.

July 19, 2024

Dealership Rating
Employee Rating

Great customer service by tech and all dealer staff. Assume that finding of no problem with video screen was correct. More

by SALLY_LEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 19, 2024

Lexus of Sacramento responded

Thank you for your feedback! We're glad to hear our team at Lexus of Sacramento provided great customer service and addressed your concerns. Safe driving!

Jul 19, 2024

SALLY_LEE responded

You are most welcome.

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