Holly Rivera
Holly Rivera at Gloucester Toyota
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Holly Rivera

Service Advisor

Gloucester Toyota

6357 George Washington Memorial Hwy
Gloucester, VA 23061

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4.9
126 Reviews

Dealership Experience

25 yrs, 3 mos

Industry Experience

25 yrs, 3 mos

Languages Spoken

English English

4.9

126 Reviews

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126 Reviews of Holly Rivera

June 13, 2024

Dealership Rating
Employee Rating

I had my 2023 4Runner serviced at Gloucester Toyota and I received OUTSTANDING SERVICE from the time i got there until they were done. I will not have my 4Runner serviced anywhere but GLOUCESTER TOYOTA. More

by drog32
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Justin McAndrews, Angus Schober

May 23, 2024

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Employee Rating

Went in for service on my new truck and the service department was excellent as well as the cashier More

by jeffco4
Service Price Transparency
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Recommend Dealer
Yes

May 13, 2024

Dealership Rating
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Very efficient and kept me updated on what was happening with my car in a timely manner. More

by plrobinson828
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Angus Schober

May 14, 2024

Gloucester Toyota responded

Thank you for the review. It appears from your comments, you were pleased with your service visit however, we only earned a 3 star review. Please let us know how we can improve on your next visit.

May 08, 2024

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Employee Rating

Every time I’ve taken my car to Gloucester Toyota, they have always been honest, and most places nowadays try to get over or try to pull something so that’s why I bring my car here. More

by Sharon2020
Service Price Transparency
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Recommend Dealer
Yes

April 12, 2024

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Service was complete and fast. Scheduling my appointment was easy and worked well with my schedule. Staff members are friendly and helpful. More

by mcheresnowsky
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Justin McAndrews

April 12, 2024

Dealership Rating
Employee Rating

Justin and Holly are always very courteous, and they keep you informed on your vehicle. The service department treats you like a person not a number and have always been very personable to me. More

by eelmer3
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Justin McAndrews

April 12, 2024

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Employee Rating

Work done quickly. Holly kept me informed of the status of oil inspection and tire rotation work. Easy checkout to pay bill. Have used this dealership for over ten y More

by dftrlt
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

March 12, 2024

Dealership Rating
Employee Rating

Prompt reliable service friendly and courteous Always discuss service plan before proceeding with any service More

by johnjmccarthy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin McAndrews, Angus Schober

March 02, 2024

Dealership Rating
Employee Rating

Very courteous service will Inform of the service vehicle was Repaired in a timely manner, My trust will use the dealership again More

by msouth59
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

February 29, 2024

Dealership Rating
Employee Rating

On time, very courtesy and weld explain For what service was required would use the dealership again More

by mikesouth38
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Angus Schober

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