Holly Johnson
Holly Johnson at NYE Toyota

Holly Johnson | Page 14

Service advisor

NYE Toyota

1441 Genesee St.
Oneida, NY 13421

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4.9
154 Reviews
4.9

154 Reviews

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154 Reviews of Holly Johnson

January 13, 2025

Dealership Rating
Employee Rating

Holly was professional, knowledgeable, accessible, prompt and a great communicator: She provided outstanding customer service. More

by RGRIFFITH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 02, 2025

Dealership Rating
Employee Rating

Everything done as discussed. Happy with all around service. Pleasant interaction with all involved at dealership. More

by womandance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery, Clayton Geaslin, Andrew Trombley , Judy Winters

January 02, 2025

Dealership Rating
Employee Rating

All the staff were pleasant, well trained and thorough. They identified the repair needs and set up a day to complete the repair. Cost estimates were accurate. More

by EDWREID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 28, 2024

Dealership Rating
Employee Rating

My car was taken in promptly and I was welcomed by staff. Waiting area was clean and comfortable. Car was expediently taken care of and I was in my way. More

by vadoty17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 28, 2024

Dealership Rating
Employee Rating

Contacting them by phone is hard. They have to connect you with the right person. More

by LUNCHTIMELADY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 23, 2024

Dealership Rating
Employee Rating

My window froze in the down position brought it following morning fixed very quickly not an easy fix either replaced regulator and was out of there in 2 hours superb staff thank you More

by jeffgiff125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Geaslin

December 17, 2024

Dealership Rating
Employee Rating

The service department is always great and Jeff from the service department was halpful. I also spoke to a sales consultant about the possibility of trading my Tundra in for a new Tundra. He was helpful, to More

by JACKIE2451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery, Clayton Geaslin, Andrew Trombley , Judy Winters, Jeff.

December 08, 2024

Dealership Rating
Employee Rating

Easy in and out for my NYS inspection. Treated very nice by person checking me in and out. More

by jturner368us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2024

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 06, 2024

Dealership Rating
Employee Rating

They were able to get me in fast for an oil change with no appointment. Its always great to have a place to rely on when you need it in a hurry! More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Geaslin

Dec 11, 2024

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 05, 2024

Dealership Rating
Employee Rating

Very friendly, I was very happy with the friendly service and how they got me in and out very quickly More

by john.vanderhoof1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Gifford, Mike Memery, Clayton Geaslin, Andrew Trombley , Geoffrey Jones, Judy Winters

Dec 11, 2024

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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