Hollando Mathurin

Very exceptional service , polite and knowledgeable when it came to my needs. Chris my service advisor took care of all my concerns and answered all my questions. it came to my needs. Chris my service advisor took care of all my concerns and answered all my questions. More

by wendyharrison724 Verified Customer Verified Customer

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Multiple times I was told about the presale inspection that was done on the car. I bought it at night and did not see the two gashes in the sidewall of the front tire. Two days after buying the car I had that was done on the car. I bought it at night and did not see the two gashes in the sidewall of the front tire. Two days after buying the car I had a flat tire before work and had to purchase a new tire. More

by JAMESBLACKMER2 Verified Customer Verified Customer

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superb caring, brough car to home to see how it would take the street bumps around the home take the street bumps around the home More

by surgeon Verified Customer Verified Customer

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Had to bring my new Tonale in for an oil change. Chris was fantastic. Relaxed while the work was done in the waiting room. Chris was fantastic. Relaxed while the work was done in the waiting room. More

by has1esq Verified Customer Verified Customer

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Very professional and helpful people. Got me into a new car and made me the experience enjoyable Got me into a new car and made me the experience enjoyable More

by manuelaymaldonado Verified Customer Verified Customer

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They're amazing at Alfa Romeo. honest, good customer service and knowledgeable. Love my new Guilia! honest, good customer service and knowledgeable. Love my new Guilia! More

by Afshin Verified Customer Verified Customer

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The showroom was nice, pleasant receptionist Salesman appeared a little grumpy at first, but ended up being a nice guy Didn’t like the manager trying to add warranty and not tell us, not cool appeared a little grumpy at first, but ended up being a nice guy Didn’t like the manager trying to add warranty and not tell us, not cool More

by badmedicine52003 Verified Customer Verified Customer

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This dealership has been great during the last few years. Claudio (Service Advisor) has been amazing from the very beginning. He is professional, polite, helpful, responsive, timely, calm and always has a sm Claudio (Service Advisor) has been amazing from the very beginning. He is professional, polite, helpful, responsive, timely, calm and always has a smile on his face. He has impeccable follow up skills and I never have to chase him down for questions or updates. He makes me feel at ease when I call or visit and he always lets me know if something is covered or what to expect in costs for any work to be completed. He makes sure to come out when I am waiting for my car to let me know how things are going. He goes above and beyond for everything and it is very much appreciated. Me and my family have owned a lot of cars from different dealerships in South Florida from many different makes/models ranging from the middle to luxury and all the way to exotic cars and I have never felt more taken care of or more comfortable anywhere else like I do when I am at Alfa Romeo (West Palm Beach). This is mostly because of Claudio and his professionalism and great customer service! I find at most dealerships they promise the world before you buy a car and then after you buy a car it tends to go south quickly. That is not the case at this dealership. I look forward to continuing and working with Claudio for all our service needs at this location. Also, I don’t always get the names of the employees doing the actual service on the car but I also want to shout out and acknowledge all the employees in the back doing the work! You are also amazing and we appreciate you! Thank you again Claudio and the team for all you do all the time! Kind regards, Stephanie Lopiccolo More

by stvlopiccolo Verified Customer Verified Customer

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Great service by advisor Christopher Franci. Prompt response, great communication, completely satisfied! All concerns were addressed in timely manner. Thank you! Prompt response, great communication, completely satisfied! All concerns were addressed in timely manner. Thank you! More

by savov75 Verified Customer Verified Customer

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Another great experience. I had service for my daughters car on Saturday 8/31. Claudio is amazing! He is extremely professional, kind, thorough and always makes me feel like a I had service for my daughters car on Saturday 8/31. Claudio is amazing! He is extremely professional, kind, thorough and always makes me feel like a priority. Claudio has great follow up skills and answers all my questions in a timely manner. I have been a customer for a couple of years and he has been a true pleasure to have as our servcie advisor. We bought this car for my daughter so it is even more important that everything goes perfect with this car and our visits. He always makes sure to communicate with detailed information. I/we truly appreciate you Claudio for all you do and for all your patience and professionalism. Thank you again! Sincerely, Stephanie Lopiccolo More

by stvlopiccolo Verified Customer Verified Customer

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