Hitoshi Delica

INFINITI of Lynnwood responded

Thank you for your 5-star review! We’re so glad to hear that you found our dealership helpful and honest. It means a lot to us that we could provide a great experience for your sister. We truly appreciate your support and look forward to assisting you and your family in the future! If you have any questions or concerns, please do not hesitate to contact me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you so much for your kind words! We're glad to hear you found our team friendly and professional . We are always striving for 5-star experiences, if you have the time, please feel free to reach out to me( you may call or email me, I'll post my contact information below) and let us know what we could have done to earn that extra star! We value you, your business, and look very forward to welcoming you back in. If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you for your kind words and 5-star review Matt! We're thrilled to hear you had a great experience with Jason and Hitoshi! We strive to make our customers transactions as smooth and easy as possible, so it's wonderful to hear that we provided this experience with you. We value you, your business, and we look forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Congratulations to you! Thank you so much for your kind words and wonderful feedback! We are thrilled to hear that you had an amazing experience purchasing your first QX60! Buckle up, with INFINITI, the road ahead is not just endless, it's infinitely luxurious! Enjoy your new vehicle, and we look forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

We are truly sorry to hear about the issues you encountered with your recent purchase. We take customer satisfaction seriously and we thank you for bringing this to our attention. If you haven't already, please reach out to us at your earliest convenience so we can discuss this further and find a resolution, please reach out to our sales management team at (425) 409-6274. We look forward to chatting soon. If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your time at INFINITI of Lynnwood. Our team strives to provide exceptional customer service, and it's always rewarding to hear that we've met your expectations. We look forward to continuing to serve you and ensuring your future visits are just as enjoyable. If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you so much for your wonderful review! We're glad to hear that you found a great deal and appreciated the responsive communication from our team. Your complete satisfaction is our ultimate goal, and we're committed to providing exceptional service at every step. If you have any questions or co ncerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you for your wonderful review Lillian! It's always great to hear that we're making a positive impact on our customers. We're so happy you were pleased with our customer service and concierge service. We'll be sure to share your feedback with our team. Thank you so much for choosing INFINITI of Lynnwood! We value you, your business, and look very forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com