Hilda Howell
Hilda Howell at Hutchinson Kia of Macon
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Hilda Howell

Service BDC Supervisor

Hutchinson Kia of Macon

3931 River Pl Dr
Macon, GA 31210

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3.6
7 Reviews

Dealership Experience

9 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

3.6

7 Reviews

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7 Reviews of Hilda Howell

September 29, 2024

Dealership Rating
Employee Rating

Great service and good customer service and advisor was very nice to take care of clients More

by nlee1202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kacy Polk , Nicholas

Sep 30, 2024

Hutchinson Kia of Macon responded

Thanks for the kind words about the Hutchinson Kia of Macon team! We appreciate the five-star rating!

September 25, 2024

Dealership Rating
Employee Rating

Staff was great helpful and broke down the minor work our car needs. Told me important to you can wait. I appreciate that alot. I was there for the factory recall my appointment went smoothly took my car rig More

by beccafisher09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2024

Hutchinson Kia of Macon responded

We're delighted to hear that our team at Hutchinson Kia of Macon provided such a helpful and efficient experience for you. Thank you for your recommendation, and we're glad we could make the process smooth! Looking forward to serving you again in the future.

August 11, 2024

Dealership Rating
Employee Rating

My car is fantastic but the sales when I bought it is horrible and now I find that the service department is just as horrible... DO NOT USE HUTCHINSON KIA More

by jesseburns1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 12, 2024

Hutchinson Kia of Macon responded

We're sorry to hear about your experience with our sales and service departments. This is not the level of service we strive for, and we'd like to make things right. Please reach out at your convenience so we can address these concerns directly. Thank you, Stacey Weeks - Service Manager

Aug 12, 2024

Hutchinson Kia of Macon responded

We're sorry to hear about your experience with our sales and service departments. This is not the level of service we strive for, and we'd like to make things right. Please reach out at your convenience so we can address these concerns directly. Thank you, Stacey Weeks - Service Manager

August 08, 2024

Dealership Rating
Employee Rating

Their dealership is very professional. They handle business like all businesses should be handle. D they do a great job? More

by bss18507844874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2024

Hutchinson Kia of Macon responded

Thank you for the positive feedback! We're glad to hear that our team at Hutchinson Kia of Macon met your expectations and handled everything professionally. We appreciate your support!

July 31, 2024

Dealership Rating
Employee Rating

Professional friendly curious and did a great work I had 3 recalls which they did in a reasonable amount of time class act! More

by dr2rivers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2024

Hutchinson Kia of Macon responded

Thanks for the great feedback! We're glad to hear our team at Hutchinson Kia of Macon provided professional and friendly service while addressing your recalls efficiently. We appreciate your support!

July 30, 2024

Dealership Rating
Employee Rating

The worse dealership ever. Service was the worse. Have already called the BBB. Was told my car would cost over $4800 to fix. Had it towed to get a second opinion from another m More

by raydenise1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kacy Polk , Lady Lisa

Jul 31, 2024

Hutchinson Kia of Macon responded

I'm really sorry to hear about your experience. It's concerning that you received such differing diagnoses and pricing for the same issue, as we strive for transparency and fairness in our service. We take this feedback seriously and would like to investigate further to understand what went wrong here. Please reach out at your convenience so we can discuss this matter directly. Thank you, Stacey Weeks - Service Manager - X

April 18, 2024

Dealership Rating
Employee Rating

Appointment was 1. 30 for oil change I left at 3.45.it will last oil change, having to put in qt ever 1000 miles then pay $80 to charge. Why change it.. More

by padad1347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 23, 2024

Hutchinson Kia of Macon responded

I'm sorry to read about your recent experience with us. We strive for efficiency, and it was never our intention to keep you waiting. I understand your frustration and would like the opportunity to address any concerns you may have regarding the oil change process or our rates. Please feel free to reach out at your earliest convenience. Thank you, Stacey Weeks - Service Manager

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