The Service Department, under the superb direction of
Matt Crappe, has done an outstanding job taking care of my two BMWs over the past twelve years. Higor and James are very helpful every time I come f
Matt Crappe, has done an outstanding job taking care of my two BMWs over the past twelve years. Higor and James are very helpful every time I come for service. Working with all of them is a pleasure and it’s a comfort to know that my cars are being serviced extremely well.
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by msomd65
Service Price Transparency
The staff in the service department are always there for
me. Great experience as always
me. Great experience as always
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by mollyn2468
Service Price Transparency
Apr 21, 2025 -
Herb Chambers BMW of Boston responded
Hi Molly! Thank you for leaving us this five-star review and for your kind words about our service team at Herb Chambers BMW of Boston! We'll see you next time!
Higor was the best !
Provides a honest and good service and now my bmw is good as new.
Great dealership
Provides a honest and good service and now my bmw is good as new.
Great dealership
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by Gustavo
Service Price Transparency
Apr 02, 2025 -
Herb Chambers BMW of Boston responded
Gustavo, we're delighted to hear that Higor provided you with excellent service at Herb Chambers BMW of Boston. Thanks for the shoutout and enjoy your newly refreshed BMW!
I recently had my car serviced, and I couldn’t be more
pleased with the experience. Higor, my service advisor, was professional, knowledgeable, and kept me informed throughout the process. Danny, the tech
pleased with the experience. Higor, my service advisor, was professional, knowledgeable, and kept me informed throughout the process. Danny, the technician, did an excellent job servicing my car, ensuring everything was in top shape. Their professionalism and attention to detail truly stood out. I highly recommend them to anyone looking for quality service!
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by Erlin
Service Price Transparency
Apr 01, 2025 -
Herb Chambers BMW of Boston responded
Erlin, we're delighted to hear that Higor and Danny provided such excellent service during your visit at Herb Chambers BMW of Boston. Thank you for recommending us, and we look forward to assisting you again in the future!
I was waited on immediately after coming into dealership.
The service man was efficient, polite and friendly. He took my information and fixed the problem. I was in and out in less than 15 minutes. It was
The service man was efficient, polite and friendly. He took my information and fixed the problem. I was in and out in less than 15 minutes. It was great.
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by Pamela
Service Price Transparency
Apr 01, 2025 -
Herb Chambers BMW of Boston responded
Pamela, we're delighted to hear about your quick and efficient visit at Herb Chambers BMW of Boston! Our team is always here to provide top-notch service. Thanks for sharing your experience with us!
Higor was amazing and efficient!
Great staff was in and out. Appreciate everyone who was there and the service team was amazing as well
Great staff was in and out. Appreciate everyone who was there and the service team was amazing as well
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by jamesngb4
Service Price Transparency
Apr 01, 2025 -
Herb Chambers BMW of Boston responded
James, we're delighted to hear that Higor and the team at Herb Chambers BMW of Boston provided you with such efficient service. Thanks for sharing your experience!
Prompt service with reasonable recommendations.
Great communication. The movies are helpful and convincing. All good
Great communication. The movies are helpful and convincing. All good
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by sashley
Service Price Transparency
Mar 31, 2025 -
Herb Chambers BMW of Boston responded
Sashley, we're delighted to hear you appreciated the prompt service and communication at Herb Chambers BMW of Boston. Thanks for sharing your experience with us!
Friendly, accommodating, and helpful staff.
Very nice upgrades to location and speedy service, Great dealership all around.
Very nice upgrades to location and speedy service, Great dealership all around.
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by djdmartinez
Service Price Transparency
Mar 31, 2025 -
Herb Chambers BMW of Boston responded
djdmartinez, thank you for the positive feedback! We're glad to hear that our team at Herb Chambers BMW of Boston provided friendly and accommodating service. We appreciate your support and hope to see you again soon!
Efficient and helpful.
Kept informed throughout the process, even though the repairs took longer than anticipated
Kept informed throughout the process, even though the repairs took longer than anticipated
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by Fjpados
Service Price Transparency
Mar 04, 2025 -
Herb Chambers BMW of Boston responded
We're glad to hear that our team at Herb Chambers BMW of Boston kept you informed and provided efficient service. Thank you for your patience and positive feedback!
The service inspection videos are very helpful and Higor
does a great job clarifying any questions that I might have. The workmanship is professional, done correctly the first time, and complete when promis
does a great job clarifying any questions that I might have. The workmanship is professional, done correctly the first time, and complete when promised.
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by imyanowitz
Service Price Transparency
Feb 27, 2025 -
Herb Chambers BMW of Boston responded
Imyanowitz, we're delighted to hear that Higor and our team at Herb Chambers BMW of Boston provided you with helpful service inspection videos and top-notch workmanship. Thank you for sharing your experience!