Herouy Makonnen
Herouy Makonnen at Toyota of Richardson

Herouy Makonnen

New Car Sales Manager

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

Contact Me
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rated
6 Reviews

Industry Experience

20 yrs, 7 mos

Specialties & Trainings

New Car Dealer

not yet
rated

6 Reviews

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6 Reviews of Herouy Makonnen

December 20, 2025

Dealership Rating
Employee Rating

Friendly staff. Clean and welcoming environment. Benito and the staff at the service center were all great! More

by Hitzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2025

Toyota of Richardson responded

We are thrilled to hear about your positive experience with our team! Your kind words about our welcoming atmosphere and clean facilities mean so much to us. We're especially pleased that our service center staff provided you with exceptional care during your visit. Creating a friendly and comfortable environment for every customer is something we take great pride in, and it's wonderful to know we achieved that for you. Thank you for taking the time to share your feedback!

September 18, 2025

Dealership Rating
Employee Rating

Everything was and easy process my guy was excellent, he helped me with a discount so I appreciate that. More

by Ty peeps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2025

Toyota of Richardson responded

Your review is appreciated! We are thrilled to hear that your experience with us was smooth and straightforward. It sounds like our team member provided you with exceptional service and was able to help you save money with a special discount. We take pride in having knowledgeable staff who go the extra mile to ensure our customers have a positive experience. Your kind words mean a lot to our entire team, and we look forward to serving you again in the future.

October 09, 2023

Dealership Rating
Employee Rating

Thank you very much! Very professional team and service advisor, parts and sales as well More

by Sonny Abramyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Torbet, Waleed Khan, Dexter Tchen, Ben Boyd, Ted Luu , Service advisor Bennito Nehero

Oct 09, 2023

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

September 28, 2019

Dealership Rating
Employee Rating

No hassle and straight forward. We talked on the phone and came to a price that no one could beat. Drove to the dealership where they had the vehicle ready. Test drove it and signed More

by Happy Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Purnell, Mostafa Rezaei

Oct 16, 2019

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

August 10, 2019

Dealership Rating
Employee Rating

Fast, Efficient I worked with the used car team initially and then over to the new car department. Both Aaron and Lonnie were very professional and helpful in findin More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Syed Ali, Lonnie Anderson , Aaron Grimshaw

Aug 13, 2019

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

July 12, 2019

Dealership Rating
Employee Rating

Experience Buying the car was a pleasant experience, quiet, without pressure and above all friendly. The car was ready when I arrived, there were no unpleasant More

by JASO65
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Syed Ali , Saad Hatouqa

Jul 15, 2019

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager

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