Hernan Fernandez

Wow. . so let me begin by saying that I wouldn't have wanted anyone else to have helped me on this journey. I walked in looking for a car, and walked out . so let me begin by saying that I wouldn't have wanted anyone else to have helped me on this journey. I walked in looking for a car, and walked out with a BRAND NEW RAV4. CHRIS OGENE went above and beyond on the service provided to me. Very attentive and well knowledgeable, had answers to all my questions and defiantly put me at ease. He absolutely checked in on me after my purchase to make sure I was happy with it. The staff there was also very attentive and friendly, THANK YOU SO MUCH FITZGERALD TOYOTA GAITHERSBURG! And THANK YOU CHRIS OGENE you are an awesome person! More

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I don’t know about you, but car shopping is usually a suspicious and nerve-racking process for me. But thanks to Hernan Fernandez at FitzMall in Maryland, he made buying a car so easy! From the moment suspicious and nerve-racking process for me. But thanks to Hernan Fernandez at FitzMall in Maryland, he made buying a car so easy! From the moment I walked in with my dad, Hernan answered all of my father’s questions with patience and a great sense of humor. Hernan knows his stuff, and he made the paperwork part painless. Long story short: if you want a smooth car-buying experience, no xxxxxx business, go see Hernan at FitzMall. You’ll leave with a smile on your face, keys in hand, and a car you love, and great stories to tell. More

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I recently purchased a car from Hernan, and the experience was fantastic! They were friendly, knowledgeable, and made the entire process smooth and stress-free. I felt confident in my purchase and experience was fantastic! They were friendly, knowledgeable, and made the entire process smooth and stress-free. I felt confident in my purchase and appreciated their honest and professional approach. Highly recommend! More

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Hernan was very professional and took care of us through the entire process. Answered all my questions and doubts I had and also made me feel at ease. Explained everything with detail and was very patient a the entire process. Answered all my questions and doubts I had and also made me feel at ease. Explained everything with detail and was very patient as well. Will be buying from Hernan again in the future! More

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Good place to buy a car. I really commended to everyone who wants to buy a car. I really commended to everyone who wants to buy a car. More

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Absolutely great service and care with purchasing a car. Harnan F. took great care in helping me choose the vehicle that was right for me Harnan F. took great care in helping me choose the vehicle that was right for me More

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Hernan helped me and my family pick out a perfect vehicle for my father in the matter of just a few minutes. He really encouraged us and motivated us to go with his recommendations and everything has been gr for my father in the matter of just a few minutes. He really encouraged us and motivated us to go with his recommendations and everything has been great since we got it. More

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My wife and I did not come to play games, had our eyes out for any potential sales tactics, and were firm on the Out The Door price. After visiting 2 other dealers in the area, we found a similar car mode out for any potential sales tactics, and were firm on the Out The Door price. After visiting 2 other dealers in the area, we found a similar car model at Fitzgerald. We worked with Hernan, and he competed with other dealers to ensure we were getting the best price. Since the car was in-transit, he offered to reserve it, and when it arrived a few days later, he notified us right away. We came by, he walked us through the car, and we were convinced it was the right one for our budget. After a short chat about accessories, we met with the finance manager who very quickly walked us through the paperwork and our warranty options. We notified her that we had a pre-approval and check from our bank, and were ready to move forward with the purchase. She expedited the process knowing we had other appointments that day. The full experience was smooth, free of any sales gimmicks, and took less than 2 hours. If his managers are reading this, give Hernan a raise. I highly recommend this dealership! More

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Very smooth and pleasant experience. Would recommend. No pressure and well informed sales people. Thanks! Would recommend. No pressure and well informed sales people. Thanks! More

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Very nice and accommodating salesforce. They were knowledgeable and always very helpful.. I only wish they were closer to Bethesda They were knowledgeable and always very helpful.. I only wish they were closer to Bethesda More

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