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Herman Serrano
6 Reviews
Having called the San Fernando Valley home for over 30 years, I’ve dedicated myself to serving the community and putting smiles on people's faces by taking care of their automotive needs. It’s a passion of mine to help others, and I truly believe in making every customer’s experience as positive as possible. When I’m not at work, I love spending my free time tackling DIY projects around the house, hitting the trails for some mountain biking, and traveling with my wife and two daughters to explore new places and make lasting memories
Read moreDealership Experience
23 yrs
Industry Experience
23 yrs
Specialties & Trainings
VW Master Certified
Customer Retention
Creating a Positive Customer Experience
Product Knowledge
6 Reviews of Herman Serrano
March 13, 2023
I want to share my fantastic experience I had while buying my new car at Galpin Volkswagen, It wasn’t easy for me to give up my Jeep however Herman Serrano and Fernando Fregoso made sure to make my exp buying my new car at Galpin Volkswagen, It wasn’t easy for me to give up my Jeep however Herman Serrano and Fernando Fregoso made sure to make my experience extremely smooth and were always attentive of my needs, and needless to say I love my new Volkswagen Taos, so if you are in the market for a car, go and see Herman Serrano and Fernando Fregoso! More
by _jenny10
Other Employees Tagged: Fernando Fregoso
September 09, 2022
I am very thankful to financial consultant Ati Kamali. Haven’t had such a great experience for a long time. Very professional, very knowledgeable and very polite. Thank you very much!!! Haven’t had such a great experience for a long time. Very professional, very knowledgeable and very polite. Thank you very much!!! More
by Karen Petrosyan
Other Employees Tagged: Shreya Nagwani, Heaven Pinontoan
August 06, 2020
I came in looking for a car to lease, thanks to Shreya Nagwani I got to leave with a very nice Jetta 2020 with a great deal! She is very nice and helped me with the whole process since it was my first tim Nagwani I got to leave with a very nice Jetta 2020 with a great deal! She is very nice and helped me with the whole process since it was my first time. I really appreciate how patient she was explaining everything in detail. She made everything a very comfortable experience. I have never met such a nice car sales person like her, I know who to come to next time I want to get a car again! Thank you Shreya! More
by Tdurrani
Other Employees Tagged: Andy Cisneros , Nef Gonzalez, Chris Hernandez, Shreya Nagwani, Heaven Pinontoan, George Price
May 28, 2020
Galpin is the Best!! These guys are fantastic!! I've bought many cars from Galpin over the years, and their customer service is always over the top!! It's no wonder they a These guys are fantastic!! I've bought many cars from Galpin over the years, and their customer service is always over the top!! It's no wonder they are #1 with all of their brands. More
by Oliver C
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