Herman Samaniego | Page 17

I was in the market for a Lexus RX 350 and knew exactly what features I wanted and how much I was willing to pay. I sent out emails to several different dealerships and started receiving emails and calls what features I wanted and how much I was willing to pay. I sent out emails to several different dealerships and started receiving emails and calls from numerous dealers. One dealer told me there was no way he could give me what I was looking for. Another told me that I should come in and talk about my request - without ever telling me whether or not he would be able to meet my offer. Herman was the only person, out of 10 dealerships, that called and said that he would be able to meet my offer. When I told him that I lived in San Francisco and could not get to San Jose that day, he drove the car to me! We test drove the vehicle in San Francisco and then he stayed to teach me all of the great accessories that the RX has. I was blown away by Herman's professionalism and his dedication to service. I love my RX and I will definitely be calling Herman for my next car. More

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I wanted t get a new car and I had the model all squared up. i talked with Herman to schedule an appointment to test drive the car. I was torn between the color and i went back and forth on the color many t up. i talked with Herman to schedule an appointment to test drive the car. I was torn between the color and i went back and forth on the color many times. Even requested Herman to get both the cars side by side many times. Never did he have a hesitation nor a bad face as he had to work a lot. That said I was not sure if i will but the Lexus or go with the BMW. Herman went out of the way to make me feel comfortable and there was no pressure dealing with him. During the pricing negotiation he was very upfront with the price and was open to negotiate. Finally i got the color i wanted and the car i wanted. More

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Herman provided me with excellent service, he is very professional, with great attention to details. I never felt pressured and this latest purchase of my ES350 was by far the best car buying experience professional, with great attention to details. I never felt pressured and this latest purchase of my ES350 was by far the best car buying experience I ever had !!! Highly recommend Herman and the Stevens Creek Lexus dealership. More

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I bought a new Lexus 300h and Herman walked me through I bought a new Lexus 300h and Herman walked me through all of the car's new features, of which there are alot. He was thorough, friendly and happy I bought a new Lexus 300h and Herman walked me through all of the car's new features, of which there are alot. He was thorough, friendly and happy to take questions by e-mail afterward. More

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This is the second auto I've bought or leased from Lexus of Stevens Creek, both times with Herman and Anita. They are fantastic -- professional, friendly, no-pressure and no-hassle. Herman was very patien of Stevens Creek, both times with Herman and Anita. They are fantastic -- professional, friendly, no-pressure and no-hassle. Herman was very patient in helping us find the right car and a great price. Anita, like Herman, is a total pro and handled all the paperwork and the extended warranties and maintenance quickly and easily. My thanks to both of them! More

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I know I could count on Herman helping me pick out my 2nd Lexus he so knowledgable we looked around til we found the car we picked the car of my choice and in less then 3 hours I drove away in my car I would Lexus he so knowledgable we looked around til we found the car we picked the car of my choice and in less then 3 hours I drove away in my car I would recommend Herman to friends and family. More

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While I was trying to juggle my busy work schedule as well as a full family life, Herman and Ryan were extremely patient and professional. I appreciated the many emails with detailed information they we well as a full family life, Herman and Ryan were extremely patient and professional. I appreciated the many emails with detailed information they were willing to provide so I could use my time efficiently while trying to make a decision. Anita made the financial part of the deal easy to understand. The three of them make a great team. More

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I was returning a lease and Herman Samaniego made me an offer I couldn't refuse of "upgrading" to a brand new vehicle and keeping my current lease payment. I paid next to nothing down with the corporate an offer I couldn't refuse of "upgrading" to a brand new vehicle and keeping my current lease payment. I paid next to nothing down with the corporate and dealer incentives that were applied to the sale. The whole process was painless and I was driving home in my new car within a couple of hours. More

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I drove from Monterey to the dealership as it was the one recommended by Costco. My wife and I met Herman and he proceeded to lay out the costing for a new Lexus e 350. We had never owned a Lexus, but we in recommended by Costco. My wife and I met Herman and he proceeded to lay out the costing for a new Lexus e 350. We had never owned a Lexus, but we interested in the cost of one. Herman was extremely helpful and friendly. He was not at all pushy which we appreciated. We made a decision in very short order after a test drive. Herman had to find and prepare our vehicle so we drove back to Monterey. Our vehicle was delivered to our house by Herman when it was found and prepared. This is the kind of service that has become almost nonexistant in tidays world. We thruly appreciate his service dedication. Kent % Judi Knopinski More

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I drove from San Francisco to San Jose to buy my new Lexus IS250 and it was well worth the drive. I knew Herman was the only person to go to from a few friend's referrals who have bought their Lexus fro Lexus IS250 and it was well worth the drive. I knew Herman was the only person to go to from a few friend's referrals who have bought their Lexus from him in the past. Herman is extremely nice and went above and beyond for me. I love my new car and will be going back to Herman the next time I'm ready to get into another car. I highly recommend him and will send friends his way when they're looking as well. More

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