Herbert Singleton

Went to the dealership on 6/8/24 to show my wife a used 850i that I saw on a recent bike ride. Upon pulling in the lot, I was approached by Herb Singleton, a former salesman on the month. Herb grabbed the 850i that I saw on a recent bike ride. Upon pulling in the lot, I was approached by Herb Singleton, a former salesman on the month. Herb grabbed the keys and offered me to take a test drive with no hassle (Explains the 2 star rating.) Once in the office, Herb went to his staff for a trade in value on my vehicle. For the review’s purpose, I will leave this out as to not delineate from the complaint. In short, I was not please with their offer, but that has no bearing on this review. The foundation of this complaint is based on the offer sheet provided by Herb and his manager Clay, which shows the base price of the vehicle being reflected at ~ $2,000 over what the price was listed on their own website. Maybe I am missing something as I have not been in the market for a vehicle recently, but to walk in to the dealership, look at a vehicle, and be given an offer sheet for a car that is over $2,000 higher than the list price on the dealer’s website…This just does not appear that the salesman & sales manager are acting in good faith for their clientele! More

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Very helpful, professional, helped me to get the best deal possible! I had many issues with my purchase but he made everything a breeze. deal possible! I had many issues with my purchase but he made everything a breeze. More

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Overall, this was a very good decision. Herb did a great job getting me the car that I wanted! Herb did a great job getting me the car that I wanted! More

by RACHEL.HUDSON Verified Customer Verified Customer

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Thanks Herb for helping me through this long journey to order and purchase my GLE 53. I appreciate all you help and expertise! Thanks for answering all my phone calls and texts. Great job! order and purchase my GLE 53. I appreciate all you help and expertise! Thanks for answering all my phone calls and texts. Great job! More

by sbp16 Verified Customer Verified Customer

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Mr. Singleton was very professional and courteous throughout my buying experience and my previous one. He pays attention to detail and is willing to go the extra mile. He ALWAYS checks to make sure throughout my buying experience and my previous one. He pays attention to detail and is willing to go the extra mile. He ALWAYS checks to make sure the customer is satisfied with the purchase. I recommend him highly as well as Mr. Vic Jones. He attention to detail is outstanding. Everyone was courteous. More

by ejohnson22 Verified Customer Verified Customer

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I have acquired multiple vehicles from this dealership. I have always been impressed with the level of service I received. I have always been impressed with the level of service I received. More

by JUNLAND Verified Customer Verified Customer

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The dealership is beautiful, and its a pleasant environment. Staff was not as professional as expected. environment. Staff was not as professional as expected. More

by coriley8 Verified Customer Verified Customer

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Highly professional, timely service, and outstanding knowledge of my vehicle were exhibited by my salesman. Perfection!!!!! knowledge of my vehicle were exhibited by my salesman. Perfection!!!!! More

by PDRPARK Verified Customer Verified Customer

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No negotiating,1 set of keys,1 salesman was rude. Felt too rushed to buy.What happened to customers always right?That is not here!!! Felt too rushed to buy.What happened to customers always right?That is not here!!! More

by scottcraddock25 Verified Customer Verified Customer

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I have never met Herbert and I have never bought a vehicle from him. I contacted him by phone when I was looking to buy a vehicle and he helped me find what I was looking for even though he did not ha vehicle from him. I contacted him by phone when I was looking to buy a vehicle and he helped me find what I was looking for even though he did not have it in stock. He also helped me numerous times since then including when my vehicle stopped working on me. Herbert helped me get my car started after service hours and I am forever indebted to him. He even answered questions for me today regarding my nephew. Please ask for Herbert on my behalf for all of your sales needs and thank you, Herbert, for not ignoring my calls! Keep up the good work. It is more valuable than you know. More

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