Herbert Allen
Herbert Allen at BMW of Ramsey

Herbert Allen

Client Advisor

BMW of Ramsey

985 Route 17 South
Ramsey, NJ 07446

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2 Reviews
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2 Reviews

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2 Reviews of Herbert Allen

January 17, 2025

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Employee Rating

I know most people don't go to this dealership to buy a used Toyota, but I hoped I would be treated as well as their other customers. I was actually quite happy with my experience with Herb except for one More

by rachelxweissman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Tornatore

Jan 20, 2025

BMW of Ramsey responded

Rachel, I'm sorry to hear about the delay with your trade-in check. This isn't the experience we want for our customers and I apologize for any inconvenience caused. Please reach out so we can resolve this issue promptly. Thank you, David Abbe General Sales Manager 844-265-1283

Jan 24, 2025

rachelxweissman responded

Hi, I wanted to update my assessment. I called the dealership and though the information above (David Abbe) was no longer valid, I was contacted by the current manager. He was extremely professional, explained what happened--paperwork lost--and offered to up the amount of my trade-in substantially. I received a check promptly. So, thank you!

August 16, 2024

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Employee Rating

In late February 2024 I purchased an X4, by May the car needed repairs and as of today, AUGUST 16, the car is still with Ramsey in the repair shop! I was told SEVERAL times the parts are on the way but thr More

by Cfran315
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 21, 2024

BMW of Ramsey responded

Hello, This is very concerning to hear. We sincerely apologize for the delay and any inconvenience caused by the extended repair time. Please reach out directly so we can address this issue promptly and find a resolution for you. Thank you, Jim Crowe - Service Manager - 551-777-5590

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