Herb Hoover, Jr.
Herb Hoover, Jr. at Danbury Chrysler Jeep Dodge Ram FIAT
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Herb Hoover, Jr.

Service Advisor

Danbury Chrysler Jeep Dodge Ram FIAT

100B Federal Rd
Danbury, CT 06810

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4.8
56 Reviews
4.8

56 Reviews

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56 Reviews of Herb Hoover, Jr.

February 12, 2025

Dealership Rating
Employee Rating

They got the job done for me. I found the vehicle I really liked and I had Moody on my side to make sure all the loose ends were tied up before I finally drove off that lot. There More

by Joe J
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moody Hussein

Feb 13, 2025

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you, Joe, we appreciate your patience!

January 31, 2025

Dealership Rating
Employee Rating

So I head in for a small problem, my dashboard goes off for a moment and then flips right back on. Day 1 they tell me "it's not your battery and there are no codes for us in the car to look at". Fine, th More

by DraxStorm
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Jan 31, 2025

Danbury Chrysler Jeep Dodge Ram FIAT responded

I was unable to locate a record under this name to find the specifics of the diagnosis, but electrical issues can sometimes be difficult to pinpoint and we would always err on the side of the least expensive fix first before jumping to the expense of a battery replacement. The batteries certified by the factory are generally designed to work the best, and after-market or non-brand parts can cause issues, but, of course, you are welcome to have the vehicle evaluated elsewhere or replace the battery yourself.

November 19, 2024

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Employee Rating

Do not use their services. I had an error message on my dashboard for my 2019 Durango that stated AWD needs service. Vehicle had 49, 800 miles. Went to Danbury Dodge and t More

by FM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 20, 2024

Danbury Chrysler Jeep Dodge Ram FIAT responded

Would you, please, provide more information--the name under which the vehicle is registered, to customerservice@danburyauto.com? We do not have a record of a Durango coming in recently with this type of issue. Thank you

October 12, 2024

Dealership Rating
Employee Rating

Excellent service and very responsive to their clients needs. Staff is very friendly and accommodating. More

by Chiotis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2024

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you! We are very happy to serve you!

October 02, 2024

Dealership Rating
Employee Rating

Got it done when needed thank you . T h a n k y o u ! More

by mietzgeoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2024

Danbury Chrysler Jeep Dodge Ram FIAT responded

You are welcome!

October 02, 2024

Dealership Rating
Employee Rating

Quick and easy experience. Everyone was friendly and service took the time to explain everything to me in detail More

by Dgrokm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yvonne Scarduzio , Peter De La Cruz, Jadah Mitchell

Oct 04, 2024

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you for trusting your vehicle to us!

September 26, 2024

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Employee Rating

Our service advisor has a great relationship with us. In fact he was one of the reasons we bought a Dodge Durango More

by scotttr12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2024

Danbury Chrysler Jeep Dodge Ram FIAT responded

Fantastic! Thank you!

September 21, 2024

Dealership Rating
Employee Rating

Fantastic service department. Knowledgeable fast and helpful as always. Yvonne and the staff kept me up to date More

by Tbonetango
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clyde DeGray, Yvonne Scarduzio, Lynn Jelly , Peter De La Cruz, Jadah Mitchell, Corey Velasquez

Sep 27, 2024

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you!

September 09, 2024

Dealership Rating
Employee Rating

I wait For my services been coming to Danbury Chrysler for years now and l’m very satisfied with repairs done. Everyone in the service department are fantastic. !!! More

by Rmp55chevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clyde DeGray, Yvonne Scarduzio

Sep 11, 2024

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you!

August 07, 2024

Dealership Rating
Employee Rating

thank you for your very fine and professional service dept. it is always a pleasure to visit . More

by majbmacell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clyde DeGray, Yvonne Scarduzio, Lynn Jelly , Peter De La Cruz, Salvatore Sinardi Jr., Melissa Tavares

Aug 21, 2024

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you!

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