Hephzibah Harris
Hephzibah Harris at Copeland Chevrolet Hyannis

Hephzibah Harris

Service Advisor

Copeland Chevrolet Hyannis

22 Ridgewood Ave
Hyannis, MA 02601

Contact Me
4.6
233 Reviews

Dealership Experience

4 yrs, 11 mos

Industry Experience

13 yrs, 11 mos

Languages Spoken

English English

4.6

233 Reviews

Write a Review

233 Reviews of Hephzibah Harris

November 08, 2026

Dealership Rating
Employee Rating

Excellent service. One of the issues could not be resolved within my time frame so they were eager to schedule an additional appointment More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas McCarthy

November 07, 2026

Dealership Rating
Employee Rating

Service appointment done in timely fashion my car was carefully serviced! Clean and ready on time ! More

by CAHALABCB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 30, 2025

Dealership Rating
Employee Rating

The service department is very uncommunicative. It took me five calls to get a bill for services rendered. More

by punkwilliker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 03, 2025

Copeland Chevrolet Hyannis responded

Thank you for your feedback. I'm sorry that this visit didn't live up to the standards that our customers have come to normally expect on each visit. I'd love to access your records and look for how we could better identify areas of opportunity. Should you be willing to share your information so that I may look into this further for you, please reach out at your convenience. Bryan Scarpellini - Managing Partner

May 27, 2025

Dealership Rating
Employee Rating

Always a good experience at the dealership, weather there for service or buying a vehicle. More

by jalbee4321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Whitney , David Easa

Jun 03, 2025

Copeland Chevrolet Hyannis responded

Thank you! We love hearing that both our sales and serivce departments are hittting on all 8 cylinders :) Bryan Scarpellini - Managing Partner

May 13, 2025

Dealership Rating
Employee Rating

Nice selection of cars and the service department is clean and efficient. I needed a part and they ordered it for me and came in a timely manner. I may need to bring my truck back in soon for a checkup More

by scott9357
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Dacosta, Kadijah Young , All employees were friendly

May 13, 2025

Copeland Chevrolet Hyannis responded

Thank you Scott for your support and kind words. Happy to see that both sales and service departments hitting on all 8 cylinders!! Feel free to reach out to me directly and I can look up your warranty coverage. I'm suspecting the letters you are receiving are solicitations that probably can be disregarded, however feel free to reach out at your convenience. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com 508-534-2144

April 25, 2025

Dealership Rating
Employee Rating

I arrived just after noon on monday for a transmission issue. The young lady I spoke with was fantastic. She said it may take 4 days to get the transmission. Instead i got my truck back in 4 days. And the More

by k1viper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2025

Copeland Chevrolet Hyannis responded

We are so happy to see that our Service Team was able to help expedite your service needs and make this a possitive experience. Thank you so much for your support and your kind words! Bryan Scarpellini - Managing Partner

April 21, 2025

Dealership Rating
Employee Rating

On 4/2/25 had an appointment for the State Inspection; regular oil change & Multi-Point Inspection. Staff very Professional & courteous. Very good experience from the minute I stepped in to the minute I More

by rmag210
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2025

Copeland Chevrolet Hyannis responded

Thank you for your support. Glad to see that H and the service team continue to help provide a good service experience. We look forward to being here when you need us. Have a great week! Bryan Scarpellini - Managing Partner

April 18, 2025

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Employee Rating

Staff was courteous and efficient and got me in and out quickly. No problems with the service. More

by Yankee1!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2025

Copeland Chevrolet Hyannis responded

Thank you for your support! Look forward to being here when you need use. Bryan Scarpellini - Managing Partner

April 11, 2025

Dealership Rating
Employee Rating

The service rep Hephzibah and the technician Brendan were very professional, courteous and knowledgeable. The whole process from beginning to end was fantastic! Couldn’t have been happier. Thank you! More

by mzaf
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brendan Sullivan

Apr 12, 2025

Copeland Chevrolet Hyannis responded

Thank you for your kind words and your support! So happy to hear that the Service Team was able to help make this a stressfree service visit. Please let us know if we may ever be of any assistance. Bryan Scarpellini - Managing Partner

April 05, 2025

Dealership Rating
Employee Rating

Service was excellent. Did a complete break job and oil change. Pointed out how dangerously low my brakes were More

by Pb102750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Mignosa

Apr 10, 2025

Copeland Chevrolet Hyannis responded

Happy you have placed your trust in us and look forward to always being there when you need us! Bryan Scarpellini - Managing Partner

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