317 Reviews
Write a Review317 Reviews of Henry Zhu
January 28, 2025
Exceptional experience all around at Smythe Volvo. Bob Cerza is a very professional and knowledgeable salesman. Always love dealing with him. Adam Steinberg was great in showing us the various tech Bob Cerza is a very professional and knowledgeable salesman. Always love dealing with him. Adam Steinberg was great in showing us the various tech features of the vehicle and helping us pair up our various devices, etc., before we left site. Financing was quick and easy thanks to Henry Zhu. Our family has leased two Volvos from Smythe Volvo and I will always recommend Bob and the Smythe team. More
Other Employees Tagged: Bob Cerza, Adam Steinberg
January 27, 2025
Very nice people here, I got a great deal. They are very patient and professional. They are very patient and professional. More
Other Employees Tagged: Alon Katende, Neil Amaral, David Mensah
January 22, 2025
Bob was a pleasure to work with. Honestly, I'm not much of a "car guy" so I was dreading the process but Bob made me and my wife feel at ease right away. He was very professional and Honestly, I'm not much of a "car guy" so I was dreading the process but Bob made me and my wife feel at ease right away. He was very professional and friendly and went out of his way to help us find the right vehicle for our needs and our budget. I would recommend Bob and his colleagues to anyone! Hands down!!! More
Other Employees Tagged: Bob Cerza , Alex Piriz
January 22, 2025
I had a fantastic experience. Everyone was super helpful and friendly. I love my XC60! Everyone was super helpful and friendly. I love my XC60! More
Other Employees Tagged: Kevin Flanagan, Scott Jackson, Steven Riecker, Neil Amaral , Alex Piriz
January 17, 2025
Friendly knowledgeable team, they took care of us throughout the process. Everything from the initial walkthrough video of the car, to Bob's assistance throughout the purchase process, Henry's detai throughout the process. Everything from the initial walkthrough video of the car, to Bob's assistance throughout the purchase process, Henry's detail review of the add on options, and Alex's hands on assistance with learning all the features...the entire team made us feel extremely comfortable with our purchase. More
Other Employees Tagged: Bob Cerza, Tyler Drake , Alex Piriz
January 14, 2025
From the moment I entered the dealership a couple weeks ago through the point of sale, the staff treated me as their most valued customer. Jose Del Valle (sales associate assigned to me) was professional, ago through the point of sale, the staff treated me as their most valued customer. Jose Del Valle (sales associate assigned to me) was professional, knowledgeable, and extremely helpful, including making the time to meet me at my office for a test drive. Neil Amaral, (used car manager), personally engaged with me to finalize terms and make things right and ensured Smythe won my business. Abood Katib (financing manager) made it his business to speak to Neil to work out good pricing for me on warranties and the car itself, even though this was partially outside of his job. David Mensah did a great job of walking me through the vehicle step by step and was extremely knowledgeable and courteous. Henry Zhu was covering for Abood when I came to pick up the car and pay for it...he also helped enhance the warranty to an even better one and provided outstanding service and efficiency. A+ all around. I've purchased 2 cars (non volvos) from dealerships unrelated to Smythe in the past. Horror story having to save my wife from a bad situation at one....this experience was nothing like it and was first class treatment all the way. I will gladly come back for service and cars in the future and will gladly refer friends and relatives. Great job Smythe team! Sincerely, Eli Novey More
Other Employees Tagged: Abood Katib, David Ferrence, Neil Amaral, Joe Del Valle, David Mensah
January 05, 2025
Neal was just incredibly awesome. He made the Smythe Volvo experience feel like I was in a 5 Star hotel! What a great job! He made the Smythe Volvo experience feel like I was in a 5 Star hotel! What a great job! More
Other Employees Tagged: Neil Amaral, Joe Del Valle , Tyler! Excellent Concierge!!!
December 31, 2024
Bryant was helpful, friendly and made the entire experience of buying a new XC90 easy. It was great working with him and the rest of the Smythe team. experience of buying a new XC90 easy. It was great working with him and the rest of the Smythe team. More
Other Employees Tagged: Bryant Bustamante, David Mensah
December 31, 2024
Smythe Volvo made things as simple as possible for us from identifying the right vehicle all the way through delivery. No run around, gimmicks or hassles. from identifying the right vehicle all the way through delivery. No run around, gimmicks or hassles. More
Other Employees Tagged: Kyle Jackson, David Mensah
December 31, 2024
David did a great job setting up our new XC90, explaining every detail and making sure I didn't forget to get the luggage rack installed that I wanted. every detail and making sure I didn't forget to get the luggage rack installed that I wanted. More
Other Employees Tagged: Bryant Bustamante, David Mensah