Henry Rojas | Page 5

I didn't think Ferrari of Silicon Valley's service standard before Henry Rojas became head of Service and Parts. I was wrong. standard before Henry Rojas became head of Service and Parts. I was wrong. More

by GARYM5 Verified Customer Verified Customer

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Sara from service department never returned my call. I had to follow up with her and she promised to call back by end of the day with an update about the car but she never did and that happened 3 times. I had to follow up with her and she promised to call back by end of the day with an update about the car but she never did and that happened 3 times. Even if there is no update, you should keep your promos and give a call back to customer and let them know to provide a good customer service. I recommend Sara works on that part. Customers feel disrespect when employees ignore them. Beside Sara not returning calls, the rest was very good. More

by amirenayati110 Verified Customer Verified Customer

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Very happy with the service at Ferrari of SV. In particular I really enjoy working with Sarah. I am sad that Alto moved to another location. He was great as well. In particular I really enjoy working with Sarah. I am sad that Alto moved to another location. He was great as well. More

by JONATHAN_SCHIMMEL Verified Customer Verified Customer

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Ferrari of Silicon Valley has been fantastic. Thorough, meticulous and precise are just a few adjectives to describe them. Thorough, meticulous and precise are just a few adjectives to describe them. More

by mdonati Verified Customer Verified Customer

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All the work was done very professionally and very quickly. I will continue my service here quickly. I will continue my service here More

by INGRISELLI Verified Customer Verified Customer

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Always deliver what they say. Always feels good to go to the dealership and talk with anyone there. Always feels good to go to the dealership and talk with anyone there. More

by ZACHARY10 Verified Customer Verified Customer

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Great service provided by everyone at the service desk as well as great info from the technician well as great info from the technician More

by crbuildingservices Verified Customer Verified Customer

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So happy they are my dealer! Now in my 18th year as a customer! Because they are great professionally and personally. Now in my 18th year as a customer! Because they are great professionally and personally. More

by ZACHARY10 Verified Customer Verified Customer

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Jason in sales, Sara, Henry and Carlos in service are outstanding. Great customer service and communication. They go out of their way to insure the Ferrari experience is everything it should be!! outstanding. Great customer service and communication. They go out of their way to insure the Ferrari experience is everything it should be!! More

by bill.yang Verified Customer Verified Customer

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Have been bringing my Ferraris here since it opened, Ordered my 458 from here, Service always gets it right. Ordered my 458 from here, Service always gets it right. More

by MLM Verified Customer Verified Customer

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