Henry Pulliam Jr.

When I was heading to the dealership to have a front license plate bracket on that never got installed the engine light came on and I mentioned it to the salesman (Jim Leathers) he had me pull it into t license plate bracket on that never got installed the engine light came on and I mentioned it to the salesman (Jim Leathers) he had me pull it into the service department and sometime later I was told several codes popped up and never clarified what the codes were but was informed that the light was off. Plate bracket wasn’t installed. Last night on the way home from work the engine light came on again. I haven’t had possession of the vehicle a month and already having issues. I haven’t yet received the packet to title it yet. At this point I will not be referring anyone nor will I do business with this dealership again. More

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Good experience with Dick Smith Ford!I had a somewhat Good experience with Dick Smith Ford! I had a somewhat unique situation. I walked in heavily upside down in a loan with a virtually non-function vehi Good experience with Dick Smith Ford! I had a somewhat unique situation. I walked in heavily upside down in a loan with a virtually non-function vehicle. Went to Adams Toyota and they wouldn’t give me the time of the day. Left and went to DSF and was met by Henry Pulliam in the lot. I explained my situation and what I was looking for. He asked me a few questions to gauge the right fit for me and led me straight to the perfect vehicle to suit my needs and desires. He was honest and respectful. If he didn’t know an answer to a question he said so and then found the answer. He was never pushy or forceful. My experience involved two visits over a three day period and Henry remained patient and helpful. He was thorough, responsive and an absolute pleasure to work with. The GM was not too keen on my trade in and what they had initially valued it at and tried to reduce the offer. Corey (another manager) stepped in and pushed for a reasonable compromise that left both parties happy. Jessie (Business Manager) handled the closing and can best be described as pleasant and efficient. He was a straight shooter and didn’t try to push me into anything I didn’t need. I asked for an extended warranty and he was transparent and honest through the whole process. He even got my sales tax rolled into the loan. I left the dealership happy and grateful. Even the young lady at the front desk was personable and made small talk with my wife and entertained my kids while Corey and I negotiated the final details. All in all I can tell you one thing for certain... The next time I find myself in the market for a vehicle I’ll just skip all the BS, browsing other dealerships,or surfing online ads and just call Henry. More

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Great experience working with Henry! Very knowledgeable & made my experience personable. Im looking forward to future business with the Dick Smith Ford team! Thanks alot. made my experience personable. Im looking forward to future business with the Dick Smith Ford team! Thanks alot. More

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Henry did an awesome job of getting me what I needed without any hidden details.I appreciate him for getting me sorted out. Big thanks.. without any hidden details.I appreciate him for getting me sorted out. Big thanks.. More

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Sales personnel Henry Pulliam was very professional and knowledgeable when it comes to cars. Dick Smith is a great place to buy and sales. This place makes you feel like you are at home. knowledgeable when it comes to cars. Dick Smith is a great place to buy and sales. This place makes you feel like you are at home. More

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Henry was very professional and helpful with making a decision that was best for my need. He was knowledgable and experienced and took time to explain the benefits. I would recommend and refer anyone to decision that was best for my need. He was knowledgable and experienced and took time to explain the benefits. I would recommend and refer anyone to him. More

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Henry's a class act. He's every bit of the definition of a professional. He really knows his cars. Very knowledgeable. Would not use anyone else! a professional. He really knows his cars. Very knowledgeable. Would not use anyone else! More

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Henry was awesome, kind and helpful. Easy to work with, just a good salesman and good at what he does. Highly recommended. Just generally a good guy just a good salesman and good at what he does. Highly recommended. Just generally a good guy More

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Mr. Tony "H" Gibson I purchased a 2011 Platinum F-150 and Henry Pulliam, Jr. and Erik Abreu made my buying experience very pleasurable. I will recommend all my friends, I purchased a 2011 Platinum F-150 and Henry Pulliam, Jr. and Erik Abreu made my buying experience very pleasurable. I will recommend all my friends, neighbors and relatives to the dealership More

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used truck purchase I had a great experience at Dick Smith Ford purchasing a used truck. My salesman was Henry Pulliam and I would highly recommend him, he was very know I had a great experience at Dick Smith Ford purchasing a used truck. My salesman was Henry Pulliam and I would highly recommend him, he was very knowledgeable and a pleasure to work with. MH More

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