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Henry Peterson
696 Reviews
Hi, my name is Henry Peterson but everyone always calls me Hank! I have had the privilege of working at Hillside Honda alongside a great management team for 10 years now. I take great pleasure in helping our customers with routine maintenance or finding solutions to their vehicle problems so they can get back on the road. If I had to pick my favorite Honda I would pick the Honda Accord of course! Not only is the Honda Accord extremely reliable, but it is very stylish and has so many amazing options. If you ever need assistance, please feel free to stop by and ask for Hank!
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696 Reviews of Henry Peterson
October 18, 2016
Recall on my car, and they won't fix it. Theres a recall and lawsuit for my 2009 honda accord, they lied to me on the phone saying they will fix it free of charge. I waited 3 weeks for my app Theres a recall and lawsuit for my 2009 honda accord, they lied to me on the phone saying they will fix it free of charge. I waited 3 weeks for my appointment, and they didn't fix it at all,their service guy Henry peterson said the recall is vin # specific while i have the same make and model and same issues as the recall. They said they just extended my warranty for the issue and did a software update and changed my sparkplugs when i already had them changed. My honda misfires and has a leak in the combustion chamber which other people with the same vehicle has,and what they did was like putting a band aid on a gunshot wound and didn't even fix the leak. Honda isn't as reliable as you think,and they won't take care of you if there is a recall they will make some b.s up that the recall is vin #specific. The sale associate henry peterson didnt help me at all, just just trying to change the subject,he said he would call me when my car was done,and he didn't even do that, guess he wanted me to miss me picking up my car and just close,so I would have to wait till the next day to get it. Honda in genral will not take care of you. And hillside honda has the worse service when you call them and service center is slow and unprofessional and will change the subject on the issue and won't even fix your car. More
by Blue10
December 24, 2015
Excellent work no complaints all work is explain in detail. Excellent work no complaints all work is explain in detail when vehicle is redy . Price is fair. I will recommend this service center Sales and Servi Excellent work no complaints all work is explain in detail when vehicle is redy . Price is fair. I will recommend this service center Sales and Services is excellent. More
by dada46
April 09, 2015
Service dept. is exceptiona! Honest, fair, excellent service I have been going to Hillside Honda for many years. Their service dept. is exceptional with amazing staff. They are reliable and caring and HONEST!!! I have been going to Hillside Honda for many years. Their service dept. is exceptional with amazing staff. They are reliable and caring and HONEST!!! I would righty recommend them. More
by Gc123
Other Employees Tagged: Dave Anderson
January 20, 2015
My experience I have been dealing with Hillside Honda for over 30 years; bought 5 cars since and all maintenance was done there. They are always professional, cour I have been dealing with Hillside Honda for over 30 years; bought 5 cars since and all maintenance was done there. They are always professional, courteous and knowledgeable. I am going to lease in another month or so and I am heading back to Hillside Honda. More
by Andy
Other Employees Tagged: Joseph Patanio
August 18, 2011
I had a wonderful experience with your Service Department and particularly Mr. Henry Peterson at Hillside Honda. Your facility has met our stringent criteria in all areas; reputation, customer services, and and particularly Mr. Henry Peterson at Hillside Honda. Your facility has met our stringent criteria in all areas; reputation, customer services, and scope of service. I currently lease a 2010 Honda Pilot and schedule all maintenance and services at your facility. During the transition, I had several conversations with Mr. Peterson and I wanted to let you know that he displayed extraordinary customer service and his professionalism and customer service skills should be commended. I was communicating with Henry who immediately took ownership of my situation, put me at ease and guaranteed me that the vehicle would be safe to drive and then advised me that he would have your service technician fully inspect the Honda. It should also be noted that Henry has a pleasant personality and a terrific attitude and is extremely knowledgeable. This is the type of service that customers value. More
by red62195
Other Employees Tagged: Henry Petersen
February 16, 2011
Hillside Honda offers great service.. I have been going there for many years for the service of my 2002 Odyssey and have never had a single complaint. I first brought in my van for a problem that was addre there for many years for the service of my 2002 Odyssey and have never had a single complaint. I first brought in my van for a problem that was addressed but never fixed at 2 different Honda dealerships on Long Island (my van at the time was only 2 years old and the gear shift would get stuck for no apparent reason!) I once left my Odyssey at North Shore Honda for 2 weeks and they couldn't figure it out. At Hillside Honda, the manager David (I think that's his name) recognized the problem within seconds and it was fixed really quickly. I was hooked on Hillside Honda service from that point on. From the moment I pull into the garage I'm met with courtesy and friendliness. The servicemen always do a very good job and the people at the desk are honest and true-to-their word - this is especially true of Henry Peterson. He consistently follows through on what he says and makes all the customers feel important. I would recommend hillside Honda service to all my friends! Super job!!! More
by stephanie honda
Other Employees Tagged: Henry Peterson
February 04, 2011
By bringing my 2003 to Hillside Honda for servicing, I feel that I have extended the "life" of my car. The service staff explains clearly what needs to be done to the car. The repairs are done in a time feel that I have extended the "life" of my car. The service staff explains clearly what needs to be done to the car. The repairs are done in a timely fashion. The waiting area is quite comfortable. More
by lolly347
Other Employees Tagged: Joel and Henry
January 26, 2011
I came in for an oil change and found out that my battery was low and I needed a new one. I remembered that I bought on at Honda before and Henry looked it up and it still was under warranty. So I was cove was low and I needed a new one. I remembered that I bought on at Honda before and Henry looked it up and it still was under warranty. So I was covered and didn't have to spend any extra since I only came in for an oil change. Service was great and I didn't have to wait too long. More
by cphilbert
Other Employees Tagged: Henry
January 25, 2011
I leased my 2008 Accord from Hillside and have done all my maintenance there. There service is always friendly and efficient. There is never any dishonesty and although sometimes the service price seems hi my maintenance there. There service is always friendly and efficient. There is never any dishonesty and although sometimes the service price seems high, the quality of workmanship is excellent. I plan on leasing my next Honda from Hillside. More
by kanaphoto
Other Employees Tagged: Henry
November 27, 2010
I was very impress with Henry's service as he was courteous, professional and quickly got my car taken care of so I could get to work ontime. Also David Francis was very helpful in setting up an ear courteous, professional and quickly got my car taken care of so I could get to work ontime. Also David Francis was very helpful in setting up an early appointment for me to bring my car in for service. Thanks to both! More
by sbann
Other Employees Tagged: David Francis and Henry
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