

Henry Escano
Service Manager
The Luxury Collection Walnut Creek
2330 N Main St
Walnut Creek, CA 94596
20 Reviews
Write a Review20 Reviews of Henry Escano
October 07, 2025
Henry (service) and Lemar(sales) are simply the best. White glove service at every turn. White glove service at every turn. More
Other Employees Tagged: David Lin, Nick Kalustian, Alex Farmakis, Jessica Benoit, Roger McBride, Alex Taber
October 02, 2025
The best in the whole wide world. My Bentley went for first service. There were some issues on the rear passenger speaker. Turned out some clips were loose. They fixed it and it is pu My Bentley went for first service. There were some issues on the rear passenger speaker. Turned out some clips were loose. They fixed it and it is purrrfect now. More
Other Employees Tagged: Nick Kalustian, Alex Farmakis, Jessica Benoit, Roger McBride, Alex Taber , Lemar, Sohail, Nima
September 26, 2025
Alex and his people go away above and beyond the call of duty in their service, which is always expert, perfect and helpful and professional. They are friendly and their expertise is unparalleled.. and thei duty in their service, which is always expert, perfect and helpful and professional. They are friendly and their expertise is unparalleled.. and their communication by text and telephone is excellent and I would never leave my car with anyone else! Thank you! More
Other Employees Tagged: Nick Kalustian, Alex Farmakis, Jessica Benoit, Roger McBride, Alex Taber
September 24, 2025
Great communication and service. Jessica was fantastic and all my needs were met timely with mo issues. Jessica was fantastic and all my needs were met timely with mo issues. More
Other Employees Tagged: Jessica Benoit
September 16, 2025
Excellent service from beginning to end . Your service representative kept me updated at all times and all issues were resolved quickly and professionally. Your service representative kept me updated at all times and all issues were resolved quickly and professionally. More
Other Employees Tagged: Alex
September 15, 2025
The service center employees have been extremely supportive throughout this exhausting experience of trying to find out what is happening with my Maserati. supportive throughout this exhausting experience of trying to find out what is happening with my Maserati. More
Other Employees Tagged: Jessica
September 07, 2025
Great communication and service. They are always helpful and respectful. I only wish they had loaner cars for when my car is being serviced. They are always helpful and respectful. I only wish they had loaner cars for when my car is being serviced. More
Other Employees Tagged: David Lin, Lemar Arghandiwal , Nick my service advisor
August 30, 2025
CEM AND A NICK ARE BOTH SUPER HELPFUL AND ALWAYS GO ABOVE AND BEYOND TO NOT ONLY FIX THE ISSUE BUT GENIUALY CARE. HIGHLY RECOMMEND THEM AND WALNUT CREEK AND BEYOND TO NOT ONLY FIX THE ISSUE BUT GENIUALY CARE. HIGHLY RECOMMEND THEM AND WALNUT CREEK More
Other Employees Tagged: David Lin , CEM, NEEMA, AND SOLHIL
August 29, 2025
The professionalism of this place is off the charts, I have bought many an exotic car in my time, but this was the most impressive by far- when I arrived to pick up the car there was a reception line of s have bought many an exotic car in my time, but this was the most impressive by far- when I arrived to pick up the car there was a reception line of staff to greet me from the General Sales Manger, finance manager, salesman and even the lead technician (who was super impressive) and even the GM came out to thank me- car under cover for the unveiling- WOW! Super impressive! More
Other Employees Tagged: David Lin, Lemar Arghandiwal , Red Readdy did amazing follow up!
August 29, 2025
The service department is excellent. I want to give special recognition to Jessica. From the moment I arrived, she was welcoming, professional, and went out of her way to make sure every I want to give special recognition to Jessica. From the moment I arrived, she was welcoming, professional, and went out of her way to make sure everything was handled smoothly. She clearly explained the service process, kept me updated, and made sure all of my questions were answered. Jessica’s attention to detail and genuine care made the entire experience stress-free. It’s rare to find someone so knowledgeable and dedicated to customer satisfaction. I’ll definitely be returning because of the outstanding service I received from her and the entire team. More
Other Employees Tagged: David Lin, Lemar Arghandiwal , Jessica Benoit
