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Helena Hurtado
Helena Hurtado at Nissan Of Redlands

Helena Hurtado

Service Advisor

Nissan Of Redlands

1665 Industrial Park Ave
Redlands, CA 92374

4.7
137 Reviews
4.7

137 Reviews

Write a Review

Dealership Experience

3 yrs, 3 mos

Industry Experience

4 yrs, 6 mos

Specialties & Trainings

Customer Service Specialist

137 Reviews of Helena Hurtado

June 09, 2024

Dealership Rating
Employee Rating

Service was in and out as promised but wished there was a car wash added to the service. More

by LUCASKEVIN73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jahan Carter

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June 09, 2024

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Employee Rating

Thanks for the quick response on the recall for my truck, scheduled quickly and work completed. Ay faster than I thought it would take More

by GCERVANTES9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jahan Carter

Helpful
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June 05, 2024

Dealership Rating
Employee Rating

Great service and great people but the wait time could use some help. Thank you More

by GARCIA.NATASHA86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Jun 07, 2024

Nissan Of Redlands responded

Hi Garcia.natasha86, thank you for taking the time to leave a review for us at Nissan Of Redlands. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

May 30, 2024

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Employee Rating

The dealership provided great service at a reasonable price and within a good time frame. More

by Morris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jahan Carter, Dennis Salvellano, Adan Ramos

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Jun 01, 2024

Nissan Of Redlands responded

Hi Morris, thank you for taking the time to leave a review for us at Nissan Of Redlands. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

May 25, 2024

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Employee Rating

Great Service very professional. Explain everything well of what’s going on with your vehicle. More

by FMENDOZA6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jahan Carter

Helpful
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May 30, 2024

Nissan Of Redlands responded

Hi Fmendoza6, thank you for taking the time to leave a review for us at Nissan Of Redlands. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!

May 25, 2024

Dealership Rating
Employee Rating

My visit at Nissan Redlands was amazing great service and amazing staff over all a good experience More

by lil.sweeps909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jahan Carter, Dennis Salvellano, Adan Ramos

Helpful
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May 30, 2024

Nissan Of Redlands responded

Hi Lil.sweeps909, thank you for taking the time to leave a review for us at Nissan Of Redlands. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

May 25, 2024

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Employee Rating

Amazing service, always fast , everyone makes you feel welcome. Good attitude with who ever you come across with. More

by SAMANTAGUAPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Salvellano

Helpful
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May 30, 2024

Nissan Of Redlands responded

Hi Samantaguape, thank you for taking the time to leave a review for us at Nissan Of Redlands. We're happy we could meet your expectations! We look forward to your next visit! Take care!

May 19, 2024

Dealership Rating
Employee Rating

Excellent Service and great service staff, sales associates are also great . Kim is awesome friendly More

by SOLVERAMOTA76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Susana Arceo, Jahan Carter, Kimberly Fernandez, JORGE BARRERA, Dennis Salvellano, Adan Ramos

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May 22, 2024

Nissan Of Redlands responded

Hi Solveramota76, thank you for taking the time to leave a review for us at Nissan Of Redlands. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

May 18, 2024

Dealership Rating
Employee Rating

Pretty quick and good service Not a lot of people coming In either for checks More

by EMILIO Quiroz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Susana Arceo, Jahan Carter, Kimberly Fernandez, JORGE BARRERA, Dennis Salvellano, Adan Ramos

Helpful
Report | Print
May 22, 2024

Nissan Of Redlands responded

Hi Emilio Quiroz, thank you for taking the time to leave a review for us at Nissan Of Redlands. We're happy we could meet your expectations! We look forward to your next visit! Take care!

May 18, 2024

Dealership Rating
Employee Rating

Always great customer service and timely. Very thorough and keep me updated. Highly recommend Metro Nissan of Redlands. More

by JBUENROSTRO79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
May 22, 2024

Nissan Of Redlands responded

Hi Jbuenrostro79, thank you for taking the time to leave a review for us at Nissan Of Redlands. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

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