10 Reviews
Write a Review10 Reviews of Helen Pak
July 21, 2023
Service adviser Chris Umali was extremely helpful and attentive throughout my service providing an outstanding customer experience. Director Ed Hoene created a clear feeling of personal involvement and r attentive throughout my service providing an outstanding customer experience. Director Ed Hoene created a clear feeling of personal involvement and reassurance that all work performed was exactly what was expected. The entire team at Gold Coast Maserati continues to maintain a professional, courteous and welcoming environment. More
Other Employees Tagged: Michael Bellina, Vanessa Policastro, Christopher Umali, Greg Beaumont , Ed Hoene
June 15, 2023
Staff and service center very welcoming and helpful I’ll definitely come back I would highly w definitely come back I would highly w More
Other Employees Tagged: Michael Bellina, Vanessa Policastro, Christopher Umali, Greg Beaumont , Peter Lehmann
May 31, 2022
Awesome customer service. So happy to be a customer of Gold Coast M A Romeo. Best dealer ship ever!! So happy to be a customer of Gold Coast M A Romeo. Best dealer ship ever!! More
Other Employees Tagged: Angel Vega, Sharen Reynolds, Cody Yaeger, Christopher Umali, Greg Beaumont , Terrance Day, Flavio Gauna, Justin Kunis, Edison Xin, Micheal,Peter,Vanessa
May 16, 2022
Cody was incredible to work with. I normally loathe the car buying process but Cody was upfront, honest, fair, and had great follow-up during the entire process. By far the best exper I normally loathe the car buying process but Cody was upfront, honest, fair, and had great follow-up during the entire process. By far the best experience I have ever had when buying a car! More
Other Employees Tagged: Cody Yaeger
March 24, 2022
Service experience was as amazing as the sales experience! Forever a Gold Coast customer from here on out. experience! Forever a Gold Coast customer from here on out. More
Other Employees Tagged: Vanessa Policastro, Christopher Umali, Greg Beaumont
May 18, 2021
Outstanding customer service from beginning to end. Very simple and straight forward process. No sales pressure here more of a partnership. Ask for Flavio...he was answering questions after hours via text.. simple and straight forward process. No sales pressure here more of a partnership. Ask for Flavio...he was answering questions after hours via text...Alpha Guilia T1 s amazing ! More
Other Employees Tagged: Vanessa Policastro , Flavio Gauna, Peter Lehmann, Cristian Navarro, Brian Paige
April 28, 2020
The day after I received the car I had a question regarding the gas tank door not opening. I notified the salesman which referred me to the service department. The response was “ pry it open with a s regarding the gas tank door not opening. I notified the salesman which referred me to the service department. The response was “ pry it open with a screwdriver”. Neither new that the car had to be turned on to open the gas tank door. I received a notice that I over paid by $1,000. Six weeks went by and my wife called on my behalf. The response was “ your husband should have noticed the error”. An error that dealership made. He made it sound like they were honest and doing me a favor. So if I didn’t pursue this matter they would have kept the deposit knowing that they were at fault. I WILL NEVER PURCHASE/LEASE ANOTHER MASSRRIATI EVER AGAIN!!! PS to the dealership, no phone calls or emails will be responded to. Service matters will be handled at another dealership. More
Other Employees Tagged: Michael Bellina , Mark Hazlewood, Cristian Navarro, Edison Xin
January 24, 2020
Angel was upfront and transparent and got the deal done. Very professional and honest guy. Communicated every step of the way. Will do Business Again Very professional and honest guy. Communicated every step of the way. Will do Business Again More
Other Employees Tagged: Michael Bellina, Angel Vega
December 02, 2019
Excellent person. Super helpful even after I got the car. He sits down with u & go over everything in car with you. Great person overall He sits down with u & go over everything in car with you. Great person overall More
Other Employees Tagged: Michael Bellina, Angel Vega, Sharen Reynolds, Vanessa Policastro , Flavio Gauna, Mark Hazlewood, Cristian Navarro, Joseph Park, Edison Xin
October 04, 2019
Super Satisfied Purchased from Virginia. Couldn't believe how easy it was and how well it worked out. Angel handled everything for me and I couldn't be happier with Purchased from Virginia. Couldn't believe how easy it was and how well it worked out. Angel handled everything for me and I couldn't be happier with my purchase. Gold Coast Maserati is top notch. My Maserati does 185. More
Other Employees Tagged: Angel Vega