Helen Heyza
Helen Heyza at Woodfield Lexus

Helen Heyza | Page 5

Service Experience Supervisor

Woodfield Lexus

350 E Golf Road
Schaumburg, IL 60173

5.0
52 Reviews
5.0

52 Reviews

Write a Review

52 Reviews of Helen Heyza

March 07, 2020

Dealership Rating
Employee Rating

I am always happy with this dealership. everyone takes good care of my car. My 2015 ES 350 runs like brand new. I have been with this dealership over 20 years. More

by Wayne1962
Recommend Dealer
Yes

Other Employees Tagged: Marty Whitney , Tonya Plutz, Ed Vale

Mar 09, 2020

Woodfield Lexus responded

We are thrilled to have you as our long time loyal customer, Wayne! We will continue to do our best in assisting with your car!

February 29, 2020

Dealership Rating
Employee Rating

Kept me informed about the status of the service and when it was going to take longer we decided to pick it up the next day, Was very pleased with the quality of the repair. Price was as quoted several mon More

by carlson932
Recommend Dealer
Yes

Other Employees Tagged: Rich Palicka

Mar 02, 2020

Woodfield Lexus responded

We are thrilled to have you as our customer! Thanks for your support!

December 23, 2019

Dealership Rating

it was fine, except When i picked up my car and I had a question about how to adjust the 'exit' setting, there was nobody around to help me...Then the car valet said it c More

by kim12373
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 26, 2019

Woodfield Lexus responded

We apologize for your dissatisfaction. At times, all technology specialists can be busy. I see you mentioned Helen, she is trained in the technology and should have the correct answer. If we can further assist with this, please contact Derek, Technology Manager at 847 882-0200.

December 21, 2019

Dealership Rating
Employee Rating

Exceptional dealership to do business with. Great experience overall and will highly recommend them to all my friends and family members. I will not go anywhere else. More

by brutal1
Recommend Dealer
Yes

Other Employees Tagged: Pat Chan, Isaac Homa, Robert Bouza, Tammie Sage , Derek Dukey

Dec 26, 2019

Woodfield Lexus responded

Thanks for being our loyal customer and for sharing your thoughts on working with us!

November 13, 2019

Dealership Rating
Employee Rating

Great experience, everyone was very helpful, expert and patient with me 😀 everyone was nice and friendly. I will recommaned this location to all my friends. Thank you All. More

by Ferial
Recommend Dealer
Yes
Nov 13, 2019

Woodfield Lexus responded

Thanks for being our customer and for sharing your experience!!!

September 02, 2019

Dealership Rating
Employee Rating

Best Lexus Dealer Anywhere Woodfield Lexus takes the dread out of one of the most dreaded experiences. They are straightforward, respectful of your time, and totally committed t More

by FredL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Isaac Homa , Mark Demma, David Gustafson, Josh Resnick, Megan Bachynski

Sep 03, 2019

Woodfield Lexus responded

Thanks again for your purchase and for being our loyal customer, Fred! Hope you are enjoying the new car!

August 21, 2019

Dealership Rating
Employee Rating

Woodfield Lexus dealership is top notch I purchase my first Lexus at Woodfield many years ago and have continue to find the customer service to be exemplary. From sales to service the level More

by JMK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Rosen, Caryn Szoldatits, Gregory Clark , Tonya Plutz, Josh Resnick, Jack Rossman

Aug 26, 2019

Woodfield Lexus responded

We are thrilled to have you as our long time loyal customer! Thanks for sharing!

April 12, 2019

Dealership Rating
Employee Rating

Woodfield Lexus - outstanding customer service. I have been a customer of the dealership for more than fifteen years and found it to be a great place to purchase and service my autos. More

by JMK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Dan Rosen, Caryn Szoldatits, Gregory Clark, Tony Lopez , Tonya Plutz, Josh Resnick

Apr 12, 2019

Woodfield Lexus responded

We re thrilled to have you as our long time loyal customer, JMK!

January 19, 2019

Dealership Rating
Employee Rating

Service with a smile First, thank you now opening at 8am for service. Helen assisted me and was absolutely amazing, she know how to make customers feel truly welcomed. More

by Lou77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 24, 2019

Woodfield Lexus responded

Thank you for your kind words, Lou! We are thrilled to have you as our customer!

January 01, 2019

Dealership Rating
Employee Rating

EXCELLENT CUSTOMER SERVICE Two thumbs up for the service department . Whenever I have an issue, they are always extremely accommodating and efficient. I would highly recommend More

by carus jim 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marty Whitney , Tonya Plutz

Jan 02, 2019

Woodfield Lexus responded

We are happy to hear Tonya takes such good care of you, Jim! Thanks for sharing!

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