Hector Rosario

Had an appointment made last week for oil change and fluid change for 11:30am today. Came back at 3pm vehicle not even touched. No phone call. Incompetent and full of excuses! Don’t waste your ti fluid change for 11:30am today. Came back at 3pm vehicle not even touched. No phone call. Incompetent and full of excuses! Don’t waste your time to get aggravated. More

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Everything was easy, all involved was very easy to work with. Went above and beyond. with. Went above and beyond. More

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Hector took care of me in a very professional manner did everything I asked and needed to be done and was out in good time everything I asked and needed to be done and was out in good time More

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I brought my car in as a previous local auto repair shop put the incorrect oil in my car without telling me. While my car was in the shop, it was discovered that I needed a new serpentine belt, hoses, an put the incorrect oil in my car without telling me. While my car was in the shop, it was discovered that I needed a new serpentine belt, hoses, and engine gaskets. when the gaskets were being replaced, it was discovered that my spark plugs needed to be replaced as well. This might sound daunting to some, but I was relieved that they found this out while working on it instead of me being broken down on the side of the road. I have only driven the car 40-miles to home, but it seems to be running GREAT~ I thank Hector, Service Advisor, and Angel - auto technician who took the time to explain to me why I needed new gaskets. Love the updated videos that they send with the work that needs to be done and status of the work being done! I will continue to go to Gettle Nissan for my service needs and hopefully to buy a new Nissan Xterra when they finally decide to make it back state side!!!! More

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Very professional and courteous. Excellent work. Brendan Coulter, service tech, was also very good. Thank you Excellent work. Brendan Coulter, service tech, was also very good. Thank you More

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I have had excellent service from this dealership for years. I choose where to purchase my vehicle where I can get great service. I trust their service department. years. I choose where to purchase my vehicle where I can get great service. I trust their service department. More

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Hector service specialist very professional, excellent customer service always taking care of his customers , i always go to him for service customer service always taking care of his customers , i always go to him for service More

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The experience with Hector and his team was very pleasant. Additional information requested and answered very professionally which is greatly appreciated. pleasant. Additional information requested and answered very professionally which is greatly appreciated. More

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Nice customer service , I had a woman this time I think her name was Danielle ? The text I received about the status of my car was not updated throughout the process however I liked it when they’d send her name was Danielle ? The text I received about the status of my car was not updated throughout the process however I liked it when they’d send you a video too , but. Not done this time . Oil changed have gotten so expensive , I had a synthetic oil change with 30% percent off and it was still $98. Unless there are better coupons, I think my husband will be changing my oil from now on..it’s not Gettels problem , it’s our inflated pooorly run economy More

by JIMLIDDY Verified Customer Verified Customer

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Ernesto was wonderful! Very helpful, communicative and understanding. I’ve been getting my car serviced at Nissan for over 5 years and he has provided the best service to d Very helpful, communicative and understanding. I’ve been getting my car serviced at Nissan for over 5 years and he has provided the best service to date! More

by ANDREACMORENOG Verified Customer Verified Customer

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