Hector Quinones
Hector Quinones at Executive Dodge Jeep RAM
Refer Me

Hector Quinones

Service Advisor

Executive Dodge Jeep RAM

406 S Orchard St
Wallingford, CT 06492

Contact Me
4.7
140 Reviews
4.7

140 Reviews

Write a Review

140 Reviews of Hector Quinones

December 21, 2024

Dealership Rating
Employee Rating

I have used this dealership for the past 20 years. My experience has been mostly positive. However my latest visit was negative. I was told that it would be too costly to replace a fuse box because of More

by VIBZUPTOWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel Brennan

December 10, 2024

Dealership Rating
Employee Rating

Dan made sure to listen to the issue of the vehicle and was patient enough to figure it out until it was completely resolved. The issue was extremely difficult to diagnose. Kevin and Dan did an exceptional More

by Halley Latorre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2024

Executive Dodge Jeep RAM responded

Hi Halley: Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 03, 2024

Dealership Rating
Employee Rating

i am very happy with service department they listen to me talk to them what i think the problem is. More

by RAYFIEFFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan

Dec 03, 2024

Executive Dodge Jeep RAM responded

Thank you, Ray, for taking the time to share your thoughts on working with our team. We're glad to hear delivered such a great experience! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 29, 2024

Dealership Rating
Employee Rating

Sal, Hector & Dan did an excellent job communicating and providing excellent customer service from beginning to end! More

by tripsanders1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Sal from service

Dec 02, 2024

Executive Dodge Jeep RAM responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Dodge Jeep RAM to be a positive one. Please don't hesitate to reach out if you need anything else. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 22, 2024

Dealership Rating
Employee Rating

Enjoyed the renovated customer waiting area and the friendliness of the service department staff.I will be sure to return. More

by BARBFLWR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan

Nov 23, 2024

Executive Dodge Jeep RAM responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Dodge Jeep RAM to be a positive one. Please don't hesitate to reach out if you need anything else. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 14, 2024

Dealership Rating
Employee Rating

The dealership was very clean and organized. The sales people were attentive. Xavier was our salesman and he was very helpful, considerate and knowledgeable. I would recommend the dealership to More

by JANEO77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2024

Executive Dodge Jeep RAM responded

Thanks for sharing about your experience with Executive Dodge Jeep RAM. Thank you for the five-star rating. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 13, 2024

Dealership Rating
Employee Rating

Had to come back in to have them fix a job that they didn’t do very in happy with the service. Ask them to change my spark plugs and oil cooler and to check my rear main seal told me it was fine then to More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 18, 2024

Executive Dodge Jeep RAM responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss things? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Nov 18, 2024

none23 responded

I had personally spoke with the manager if that’s what he was when I came in. I need my rocker and lifter replaced on my passanger side and I’m to scared for you guys to touch it knowing you failed to complete the first job and over looked everything I had asked you to do and forced me to go else where and have my jeep looked at and done the right way. I make a honest living for me do be able to pay for these jobs to get done not for you to steal my money and run!

November 12, 2024

Dealership Rating
Employee Rating

They always take exceptional care if me and both of my cars . Ram TRX & Hemi jeep . More

by mitchell17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan

Nov 12, 2024

Executive Dodge Jeep RAM responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Mitchell, please let us know. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 11, 2024

Dealership Rating
Employee Rating

They went out of their way to look into my extended wars tee and got my touch screen radio covered for me. What a nice surprise!! More

by maryellen.royka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Executive Dodge Jeep RAM responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 07, 2024

Dealership Rating
Employee Rating

Have been using them for 2 years now for service and have been very happy with the work and communication More

by gaubrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan

Nov 08, 2024

Executive Dodge Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

1
...

Dealership Inventory (194 Vehicles)

new 2024 Jeep Grand Cherokee 4xe car, priced at $50,412
2024 Jeep Grand Cherokee 4xe
new
Midnight Sky exterior
Automatic
Four-wheel Drive
used 2023 Jeep Wrangler car, priced at $69,936
2023 Jeep Wrangler
used
Sarge Green Clearcoat exterior
Automatic
Four-wheel Drive
new 2024 Jeep Compass car, priced at $30,000
2024 Jeep Compass
new
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
new 2023 Jeep Compass car, priced at $38,441
2023 Jeep Compass
new
Granite Crystal Metallic Clearcoat exterior
Automatic
Four-wheel Drive
new 2024 Ram 2500 car, priced at $49,995
2024 Ram 2500
new
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
used 2021 Ram 1500 car, priced at $34,987
2021 Ram 1500
used
Billet Silver Metallic Clearcoat exterior
Automatic
Four-wheel Drive