Hector Orozco

I am super impressed with the customer service here. I needed help with a battery issue on batteries that I bought almost 3 years ago from Escondido Ford when it was still owned by Gosch. They told me t I needed help with a battery issue on batteries that I bought almost 3 years ago from Escondido Ford when it was still owned by Gosch. They told me that they couldn't help me because the records weren't available for them to look up because of the change of ownership. When I called Temecula Gosch Ford, Hector Orozco answered the phone and was super helpful. He even had to get his manager Robert Celaya involved who them had to get a hold of the accounting department all on order to find this original invoice. They could've just told me sorry and sent me on my way and there would've been nothing more I could've done. But, they all worked together for me and I couldn't be more appreciative. I highly recommend this dealership. More

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Very friendly environment, They always ask if I've been help yet, the service department and parts department is where i usually go and they are phenomenal! help yet, the service department and parts department is where i usually go and they are phenomenal! More

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I wish more parts dept actually cared like gosch ford temecula. Keep it up fellas. temecula. Keep it up fellas. More

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I have been a regular customer or Gosch Ford of Temecula. My experience has always been positive. They always have the parts i need. Makes it easy to finish my projects. My experience has always been positive. They always have the parts i need. Makes it easy to finish my projects. More

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What great customer service I always get when I see my friends at gosch ford parts dept. it’s always nice to know there is still people out there that care. friends at gosch ford parts dept. it’s always nice to know there is still people out there that care. More

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Parts dept always goes above and beyond. Thanks for getting me back on the road quickly. Thanks for getting me back on the road quickly. More

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Hector in the parts department was fantastic! He helped me find everything I needed for my F150! He helped me find everything I needed for my F150! More

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The service at Gosch ford Temecula parts is always top notch. I’ll never go anywhere else for my parts needs. notch. I’ll never go anywhere else for my parts needs. More

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What a fantastic place to buy parts. Knowledge and smiles is all I got. Plus the right parts. Knowledge and smiles is all I got. Plus the right parts. More

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Went in and talked to a gentleman named Hector. he helped me find the part i needed for my truck. Very helpful and friendly, Thank you hector he helped me find the part i needed for my truck. Very helpful and friendly, Thank you hector More

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