Hector Madrigal is a seasoned Service Advisor at Chase Chevrolet, where he has been a dedicated member of the team since January 1998. With a wealth of experience as a journeyman technician, Hector brings a deep understanding of mechanics to his role as a service advisor. His bilingual ability to speak both English and Spanish has made him a valuable asset to the company, allowing him to effectively communicate with a diverse range of customers. Throughout his time at Chase Chevrolet, Hector has consistently demonstrated his commitment to delivering top-notch service and support to all of his clients
Read moreDealership Experience
27 yrs
Specialties & Trainings
Have been an auto tech at Chase Chevrolet from 1998 to 2012
133 Reviews
Write a Review133 Reviews of Hector Madrigal
December 15, 2024
Excellent communication and service every issue they always ready and knowledge to handle all customer needs thanks . I will be back with any needs for me. Thanks always ready and knowledge to handle all customer needs thanks . I will be back with any needs for me. Thanks More
December 04, 2024
No communication at all! Had to bring vehicle back multiple times still not fixed no consideration for the customer. Had to bring vehicle back multiple times still not fixed no consideration for the customer. More
Other Employees Tagged: Matthew Constant, Jesus Pena, Nick Ely, Mark Overmyer, Angel Aceves, Kyle Stevens
December 04, 2024
I really appreciate them and they are always nice. I feel comfortable with their work. I feel comfortable with their work. More
Other Employees Tagged: Nick Ely, Elias Rodriguez
November 28, 2024
I’ve been going to Chase for a while now and the customer service is amazing! Kyle is truly a Godsend- back in August, my car wasn’t starting because of a battery issue. I came into Chevy pretty late in the service is amazing! Kyle is truly a Godsend- back in August, my car wasn’t starting because of a battery issue. I came into Chevy pretty late in the day & although they were really busy & also short staffed, Kyle made it a point to actually do the work on my vehicle himself just to make sure I was able to get my kid to school the next day. I will never forget that. The staff there is great! They are all so friendly and I plan to continue to bring my vehicle there whenever it needs service. Thank you all! More
Other Employees Tagged: Jesus Pena, Nick Ely, Abel Garcia, Mark Overmyer, Angel Aceves, Daphne Birton, Tyler Gittere, Kyle Stevens
November 26, 2024
Professional, competent, courteous. Purchased three vehicles from chase Chevrolet. No pressure sales approach. Will purchase our next there also. Purchased three vehicles from chase Chevrolet. No pressure sales approach. Will purchase our next there also. More
Other Employees Tagged: Abel Garcia, Mark Overmyer, Kyle Stevens , Ronnie Weiss
November 23, 2024
Good service and pleasant employees. Nice facility they keep it very clean. Bought the truck there and continue to have them service it. Nice facility they keep it very clean. Bought the truck there and continue to have them service it. More
Other Employees Tagged: Jesus Pena, Nick Ely, Abel Garcia, Mark Overmyer, Angel Aceves, Elias Rodriguez, Daphne Birton, Tyler Gittere, Kyle Stevens
November 22, 2024
I love coming to this dealership everyone is super friendly, it make you feel like home friendly, it make you feel like home More
Other Employees Tagged: Nick Ely, Daphne Birton
November 14, 2024
I brought my company vehicle in to get fixed. You kept it for three weeks. Hector finally got back on vacation said it was fixed. The lights are back on and now I have to bring it back. You kept it for three weeks. Hector finally got back on vacation said it was fixed. The lights are back on and now I have to bring it back. More
Other Employees Tagged: Dan Benton, Jesus Pena, Nick Ely, Abel Garcia, Mark Overmyer, Angel Aceves, Daphne Birton, Tyler Gittere, Kyle Stevens
November 11, 2024
The team there was very successful in finding parts for my older car and kept me informed my older car and kept me informed More
Other Employees Tagged: Jesus Pena, Nick Ely, Abel Garcia, Mark Overmyer, Angel Aceves, Daphne Birton, Tyler Gittere, Kyle Stevens