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Heather Zimmermann
Heather Zimmermann at Ryan Auto Mall
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Heather Zimmermann

CDJR Certified Service Advisor

Ryan Auto Mall

911 Hwy 55 E
Buffalo, MN 55313

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4.7
12 Reviews

Heather joined our Ryan service team in 2020 with 17 years of experience in the automotive industry. Living in Sauk Rapids, away from work Heather describes herself as an avid auto enthusiast who enjoys everything outdoors, including hiking, walking her dog and spending time with your young son.

Dealership Experience

4 yrs, 5 mos

Industry Experience

22 yrs, 4 mos

4.7

12 Reviews

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12 Reviews of Heather Zimmermann

April 02, 2025

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Employee Rating

Good experience. Staff was friendly. Staff knew what needed to be done. Repairs were done when promised More

by grglunz
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Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 03, 2025

Ryan Auto Mall responded

Thank you for your wonderful review! We're thrilled to hear that you had a good experience at Ryan Auto Mall Chevrolet of Buffalo. Our friendly staff always aims to provide excellent service and timely repairs. We appreciate your feedback and look forward to seeing you again next time! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

March 29, 2025

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Employee Rating

The service department was amazing! They were informative caring and efficient. Would recommend this dealership to friends! More

by Vickyrockon42
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Ruprecht, Jeff Nelson, Dave Stifter, Michael Erickson

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Mar 30, 2025

Ryan Auto Mall responded

Thank you, Vicky, for your kind words! We're thrilled to hear that you had such a positive experience with our service department at Ryan Auto Mall Chevrolet of Buffalo. Your recommendation means a lot to us. We look forward to assisting you and your friends in the future! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

March 08, 2025

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Very concerned with my problem and were able to respond in a very timely manner. More

by jordanstmich
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Recommend Dealer
Yes
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Mar 08, 2025

Ryan Auto Mall responded

Thank you for your feedback! We're glad to hear that we addressed your concerns promptly at Ryan Auto Mall Chevrolet of Buffalo. We always strive to provide excellent service, and your satisfaction is important to us. We hope to see you again soon! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

March 03, 2025

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Easy to get into the dealership, the counter person was polite and fast to the work done on the time I was given minimum wait time. Thank you More

by Larry
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Recommend Dealer
Yes
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Mar 03, 2025

Ryan Auto Mall responded

Thank you for your wonderful review! We’re thrilled to hear that your experience at Ryan Auto Mall Chevrolet of Buffalo was smooth and efficient. Our team strives to provide quick and courteous service, and it's great to know we met your expectations. We look forward to seeing you again soon! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

March 01, 2025

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Employee Rating

Problem w my radio/heater panel. needed 2 b replaced ...got a new 2 unless than a week only took less than 1 hour 2 replace. More

by glenray53
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Recommend Dealer
Yes
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Mar 02, 2025

Ryan Auto Mall responded

Thank you for sharing your experience with us! We're glad to hear that your radio/heater panel issue was resolved quickly at Ryan Auto Mall Chevrolet of Buffalo. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to seeing you again! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

May 08, 2024

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Rob Guy Heather All are Great - oil and filter change on Tuesday May 7 2024. More

by Chuck Gardner
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Andy Willman, Guy Anderson , Thomas Evans

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May 10, 2024

Ryan Auto Mall responded

Hi Chuck, your satisfaction is important to us, so we want to sincerely thank you for choosing Ryan Chrysler Dodge Jeep Ram Buffalo and we hope to see you again soon!

May 10, 2024

Ryan Auto Mall responded

Hello Chuck, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

May 01, 2024

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Was in for some warranty work and was very satisfied will be returning for my regular oil changes More

by Dm.mcmanus88
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Recommend Dealer
Yes
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May 03, 2024

Ryan Auto Mall responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Ryan Chrysler Dodge Jeep Ram of Monticello and we hope to see you again soon!

May 03, 2024

Ryan Auto Mall responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 18, 2024

Dealership Rating
Employee Rating

Dishonest oil change pricing, dishonest service manager,Andy. Incompetent underlings, warranty work is like pulling teeth. Dirty dealership like all the rest don't let them fool you. More

by brego627
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Andy Willman

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Apr 19, 2024

Ryan Auto Mall responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to work towards a resolution, so if you are willing, please reach out to us at (763) 271-1800 to discuss this further.

January 20, 2024

Dealership Rating
Employee Rating

Heather in Service was great to work with. Very knowledgeable and easy to work with, as are the other service writers. She made sure I got any discounts that were available. Provided me with a More

by gtgilm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Hendrickson, Andy Willman, Guy Anderson

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Jan 22, 2024

Ryan Auto Mall responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ryan Chrysler Dodge Jeep Ram of Monticello. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jan 22, 2024

Ryan Auto Mall responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ryan Chrysler Dodge Jeep Ram Buffalo! We look forward to your next visit! Take care!

January 06, 2024

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Employee Rating

Excellent service, great people, but disappointed to learn that an oil punch card was available that was never offered to me in the past. I have been taking vehicles to Ryan for twenty years. More

by DRE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 07, 2024

Ryan Auto Mall responded

Hello, we appreciate you taking the time to leave us this feedback. Please contact us at (888) 523-4270 so we can work with you to make this right.

Jan 08, 2024

Ryan Auto Mall responded

Hi Dre, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (763) 271-1800 when you can so we can address this situation directly. Thank you and have a great day.

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