Heather Vivrett
Heather Vivrett at Autohaus BMW

Heather Vivrett | Page 8

Sales Manager

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

Contact Me
5.0
316 Reviews

Dealership Experience

8 yrs, 1 mo

Industry Experience

29 yrs, 9 mos

Languages Spoken

English English

5.0

316 Reviews

Write a Review

316 Reviews of Heather Vivrett

December 02, 2024

Dealership Rating
Employee Rating

Excellent customer service! Special shout out to Marquise and Heather!!!! The whole process was seamless. The unveiling of the new car was special. Patty in Service is excel More

by linda.fahrig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marquis Mischeaux , Patti Kupfer

Dec 10, 2024

Autohaus BMW responded

Thanks for the 5 - star review! We are thrilled to hear that you had a seamless experience with us. We really appreciate you being a customer and helping to share your feedback . We're here for you anytime !

November 27, 2024

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Employee Rating

Very prompt and professional attention. The entire team, from sales to service to tech support is superb More

by liblaw5800
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Zitko, Zinaida Bajramovic , Joe Emerson

Nov 27, 2024

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus!

November 26, 2024

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Employee Rating

Our dealer Jens was amazing! We ran into a small issue and he worked super fast to resolve the issue as we drove eight and half hours from Michigan just to make a car deal. Highl More

by Jmowery55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jens Petermann

Nov 27, 2024

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus!

November 21, 2024

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Employee Rating

My contact, Brandy Wise was professional and very committed to helping me through the entire process. More

by Krista S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandy Wise

Nov 21, 2024

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus!

November 20, 2024

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Employee Rating

Lack of respect for me. Kept calling me by my first name. I am a customer. I asked not to call me by my first name but was refused. In my profession that is considered a per More

by Jak8018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ashly Crumel, Myles Klaric , Patti Kupfer, Brad Mares

Dec 14, 2024

Autohaus BMW responded

We apologize for addressing you by your first name and for causing you so much distress. We are so sorry to hear that your New BMW purchase was less than stellar. If you are still needing help with finalizing your purchase or would like to discuss this further, please contact our General Manager, Joe Emerson, at 314-727-8870.

Nov 20, 2024

Jak8018 responded

On day of delivery they weren't ready for me. You should have called and told me you were running late. Lots of waiting and still am waiting for the second key. Maybe by this Friday.... so I am told.... I feel like I am being played.... so sad. Totally different from the first time I bought from this dealership... There will not be a third time or a recommendation.

November 18, 2024

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Employee Rating

Great service, professional staff. Made buying a new car easy. Also they have great cars More

by PAULPHPRINCE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Harness

Nov 18, 2024

Autohaus BMW responded

Thanks for the 5 - star review! I would like to thank you for using us for your new car purchase. We appreciate your business and hope to be of service again.

September 27, 2024

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The staff at Autohaus are all great. They make the purchase process super smooth. Bob Dedert is the reason I have returned to your dealership so frequently. More

by arrow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Dedert , The tech person was also very good.

Sep 27, 2024

Autohaus BMW responded

Thank you for the 5 - star review! We are please to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Bob is one of the best! Thank you for choosing Autohaus!

July 02, 2024

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Employee Rating

The dealer was able to get the desire vehicle for shipped here as requested ok More

by Pep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Cherry , Brad Mares

Jul 02, 2024

Autohaus BMW responded

Thanks for the review! We're thrilled that you were satisfied with our services and special delivery. Your feedback is appreciated, and we hope to be of help in the future!

June 23, 2024

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Employee Rating

5 star service, efficient beautiful facilities, every service available,like beverage and snack bar, service writers v r ry knowledgeable More

by Stevemess913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trey Starnes , Joe Emerson

Jun 24, 2024

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We look forward to seeing you next time!

March 02, 2024

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Employee Rating

Clean friendly and knowledgeable people with good overall service Especially helpful was finance and how to use new car services More

by Regnier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zack Forister, Brad Mares

Mar 07, 2024

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff, Thank you for choosing Autohaus!

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