Heather Shaw

Only giving 1 star because there is no way to give Westgate Kia what they really deserve- a big fat ZERO! Dishonest and downright greedy. We went through Sam’s Club/True Car when searching for a new Westgate Kia what they really deserve- a big fat ZERO! Dishonest and downright greedy. We went through Sam’s Club/True Car when searching for a new car. Westgate responded with an offer. After calling to see if the car was still available, we made an appointment and went to discuss the deal. There was no deal. From the moment we received the offer, it was one lie after another. The salesperson I had a appointment with never showed, the car was not in the lot but in transit, they said they didn’t send the offer, they upped the offer price by more than 5k above. MSRP and when we showed interest in some of the used cars on the lot they weren’t interested in showing us those. Ultimately, they did not accept our offer which was close to 3K above their original offer. Both the Sales and General manager emailed after we left with their form letters asking what they could do to earn our business. When I responded that we would like to buy the car but we’re too far apart so let’s talk-I got crickets (no response). We now believe we dodged a bullet! As Consumer Reports just ranked 2022 model cars and the Kia Sorento was listed as Kia’s MOST unreliable car scoring a 5 out of 100. So good luck to the poor soul who got suckered into grossly overpaying for that car. And to Heather, the Salesperson, Ramon, the Sales Manager and Steve, the General Manager -Looks like you all landed in the job that best uses your less than admirable talents. Taking advantage of and skewing people out of their hard earned money. Run for your life people-avoid Westgate Kia like the plaque! Barbara Meleney More

Report | Print

I had such a great experience buying my new Kia Niro. My sales person was Heather and she was phenomenal. She has a wealth of knowledge and so personable. She was honest and fair, and made finding my new ca sales person was Heather and she was phenomenal. She has a wealth of knowledge and so personable. She was honest and fair, and made finding my new car absolutely wonderful. I also want to acknowledge Duncan and Ramon. Answering questions and looking into things to make sure about how something worked (with everything being electronic there's a lot to learn), they couldn't have been more accommodating or helpful. Thank you Heather for "holding my hand" through this whole process. Great all round experience at Westgate Kia. More

Report | Print

My experience at this dealership was beyond awesome! Heather Shaw restored my faith in the car buying experience! I absolutely love my new car. Thanks so much Heather & WestGate Kia! Heather Shaw restored my faith in the car buying experience! I absolutely love my new car. Thanks so much Heather & WestGate Kia! More

Report | Print

I had the best experience with Heather Shaw and Jennifer Richardson. They were both highly responsive, professional, efficient and worked hard and fast to get me the best deal on my new Telluride. It was Richardson. They were both highly responsive, professional, efficient and worked hard and fast to get me the best deal on my new Telluride. It was a long and exhausting process with other dealerships and I wish I had saved the headache and the hassle and come to them first. They both restored my faith in car salesman! More

Report | Print

Heather Shaw is the best sales person you will ever meet she helped me with my car problem in I got a good decent car that will last me a long time thank you heather she helped me with my car problem in I got a good decent car that will last me a long time thank you heather More

Report | Print

We are extremely happy with the service at Westgate Kia. Our sale representative was amazing. She gave us our space and never us into anything we didn’t want. She patiently waited until we made our decisio Our sale representative was amazing. She gave us our space and never us into anything we didn’t want. She patiently waited until we made our decision. I want say a big thank you to Heather Shaw for being the best. More

Report | Print

Amazing experience! Westgate Kia was extremely helpful in purchasing our new Telluride. Although it took three months for our Telluride to arrive from the factory, Heathe Westgate Kia was extremely helpful in purchasing our new Telluride. Although it took three months for our Telluride to arrive from the factory, Heather and Norman made the whole experience easy and pleasurable. They are truly rock stars and appreciate all that they did for us! More

Report | Print

Great Experience! I purchased my vehicle a week ago today. When I arrived I was very nervous because I didn't know what to expect. My salesperson was Heather. She wa I purchased my vehicle a week ago today. When I arrived I was very nervous because I didn't know what to expect. My salesperson was Heather. She was very friendly,funny, honest, and helpful and personable. Everyone I encountered there was friendly and pleasant. I ended up getting a newer car than I had originally planned. I love my new Kia Sportage! It is awesome! More

Report | Print

Amazing service Heather was great!! They worked with me to get me into a new vehicle and worked with the price! Everyone there was friendly and make you feel welcom Heather was great!! They worked with me to get me into a new vehicle and worked with the price! Everyone there was friendly and make you feel welcomed More

Report | Print

Best Buying Experience - Thanks Peter Hershaft / Josh I met some really great people here. Salesman Peter Hershaft and Business Manager Josh. Both were extremely knowledgeable Individuals. The buying proc I met some really great people here. Salesman Peter Hershaft and Business Manager Josh. Both were extremely knowledgeable Individuals. The buying process was stress free and any concerns I had were addressed beyond my expectations. The quality of the used vehicles they carry are the best I've ever seen. Overall I would recommend everyone should buy a vehicle from Westgate. More

Report | Print